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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.3 (216 reviews)

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2.30

Based on 216 reviews, last reviewed 24th Mar 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026

Latest lowest rating:

1

I'm still fuming about my experience with AA Recovery. I'm still fuming about my experience with AA Recovery. To recap, I was stranded at a service station all night and repeatedly lied to by supposed reco... Read more Reviewed on: 10th February 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (216)

Great and good value

Excellent and great value Very well explained Definitely would recommend Reviewed on: 28th August 2020

Great insurers

Trustworthy, prompt and reliable. Reviewed on: 25th August 2020

Used for years

We have been using The AA for a number of years, always there in our hour of need and staff very good, not had any problems Reviewed on: 13th July 2020

Really good

great service great value - would recommend to anyone Reviewed on: 12th July 2020

Pricey but worth it

Bit expensive compared to other companies, but always quick to arrive and able to fix the issue. Reviewed on: 10th July 2020

Very Good response time

I once broke down to a battery in my car breaking , AA were quick to get out to me (less than 30 mins) and were very helpful and replaced my battery for me, I Only had to pay for the battery. And they gave me nearly a month to pay for it or I could pay for it in chunks. I loved my time with AA. I'm no longer with them now as my new car insurance doesn't have a deal with them. Reviewed on: 9th July 2020

Excellent

Excellent quick service amazing company Reviewed on: 5th July 2020

Excellentservice

I recently had to call.out the AA several times and every time they were patient, friendly and professional. Reviewed on: 2nd July 2020

Very good.

Car broke down and they arrived super quickly to fix the problem. It was all covered and they were lovely. Reviewed on: 12th May 2020

Quick

quick to come and save me when i broke down Reviewed on: 2nd May 2020

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