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AA: Breakdown cover reviews

2.38
Based on 207 reviews, last reviewed 17th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
15%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
47%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025
Sian C's avatar
Sian C

Latest lowest rating:

1

Horrendous company. Horrendous company. You will never able to contact any real person from the company. Unless you got at hour for waiting. If you are willing to cancel ... Read more Reviewed on: 17th September 2025
Tik On Cheng's avatar
Tik On Cheng

About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (207)

Helpful

4
Used a few times and have always been friendly and helpful Reviewed on: 19th September 2020

Great and good value

5
Excellent and great value Very well explained Definitely would recommend Reviewed on: 28th August 2020

Great insurers

5
Trustworthy, prompt and reliable. Reviewed on: 25th August 2020

Used for years

4
We have been using The AA for a number of years, always there in our hour of need and staff very good, not had any problems Reviewed on: 13th July 2020

Really good

5
great service great value - would recommend to anyone Reviewed on: 12th July 2020

Pricey but worth it

4
Bit expensive compared to other companies, but always quick to arrive and able to fix the issue. Reviewed on: 10th July 2020

Very Good response time

5
I once broke down to a battery in my car breaking , AA were quick to get out to me (less than 30 mins) and were very helpful and replaced my battery for me, I Only had to pay for the battery. And they gave me nearly a month to pay for it or I could pay for it in chunks. I loved my time with AA. I'm no longer with them now as my new car insurance doesn't have a deal with them. Reviewed on: 9th July 2020

Excellent

5
Excellent quick service amazing company Reviewed on: 5th July 2020

Excellentservice

4
I recently had to call.out the AA several times and every time they were patient, friendly and professional. Reviewed on: 2nd July 2020

Very good.

5
Car broke down and they arrived super quickly to fix the problem. It was all covered and they were lovely. Reviewed on: 12th May 2020

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