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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.93 (461 reviews)

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4.93

Based on 461 reviews, last reviewed 8th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Every time I’ve rang or put a clam in for top up on... Every time I’ve rang or put a clam in for top up on the loan always get it with no issues very helpful and excellent customer service aswell keep up t... Read more Reviewed on: 8th July 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (461)

Review of the Acorn Community Bank, Loans:

Acorn provide a great service.

Acorn provide a great service. The customer service is excellent, always receive a prompt response to any queries I send by email and my phonecalls are always answered promptly. I've ever encountered any issues with either loans or savings, my loan repayments have always been structured on an affordable way that helps facilitate my continued saving. The app is really helpful aswell and there's a YouTube channel which clearly explains how to use it. Reviewed on: 11th June 2024

Very friendly and helpful, very reasonable repayment...

Very friendly and helpful, very reasonable repayment rates, would definitely recommend Reviewed on: 13th April 2024

Amazing customer service.

Amazing customer service. Professional yet personal. A bespoke service. Reviewed on: 13th April 2024

Easy to deal with.

I was introduced to acorn community back in 2020. Ans needed some support with extra funds for a car repair and a new washing machine. They made the process so easy and everyone I dealt with were so kind and caring. Nothing was an issue. Everything was clear and easy to access and the funds were delivered in a timely manner. Reviewed on: 8th April 2024

service derivery

good customer service, welcoming and my concerns addressed Reviewed on: 5th April 2024

Customer service

I was very impressed with the response speed and ability to track down an old account that had been transferred to Acorn. Reviewed on: 4th April 2024

Always been an easy process to get a loan/top up loa...

Always been an easy process to get a loan/top up loan, and I also like the fact that you can save at the sane time. Reviewed on: 30th March 2024

Never have any problem always on time with withdrawa...

Never have any problem always on time with withdrawal always informed you of charges and very friendly customer service! Reviewed on: 29th March 2024

Wonderful organisation

Wonderful organisation where I am confident my money is safe and I know it is helping other people as well Reviewed on: 24th March 2024

Exceptional service from beginning to end.

Have take.n two loans over the last 5 years and the helpful, friendly but always professional service I have received has been exceptional throughout. Reviewed on: 24th March 2024

Staff are patient and help effectively to resolve my...

Staff are patient and help effectively to resolve my issues Reviewed on: 24th March 2024

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