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Acorn Community Bank: Loans reviews

4.93
Based on 461 reviews, last reviewed 8th Jul 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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0%
1 star
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Latest highest rating:

5

Every time I’ve rang or put a clam in for top up on... Every time I’ve rang or put a clam in for top up on the loan always get it with no issues very helpful and excellent customer service aswell keep up t... Read more Reviewed on: 8th July 2024
Chris M's avatar
Chris M

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (461)

Staff are patient and help effectively to resolve my...

5
Staff are patient and help effectively to resolve my issues Reviewed on: 24th March 2024

Great experience, always there to help when needed a...

5
Great experience, always there to help when needed and deliver exceptional service. Reviewed on: 23rd March 2024

Very positive.

4
Very positive. They were very helpful and efficient Reviewed on: 22nd March 2024

Effective and Helpful Community Bank

5
Helpful members of staff who are ready to listen and assist, also the response is usually quick and efficient. Reviewed on: 22nd March 2024

Helped me get through tough times

5
Helped me get through tough times Reviewed on: 22nd March 2024

Great customer service.

5
Great customer services in terms of having someone to speak to at the other end of the phone, rather than speaking to a machine. This makes it easier in that when I ring the service, I can the right help when I need it, just by a phone call. This is great because time is saved compared to other services where one spends hours speaking to a machine while seeking help, inflating phone bill and in the end one gets disconnected. This can take days to get help and frustrates people seeking help. Reviewed on: 21st March 2024

Not very happ customer

3
I was not happy when they stop being at the library every Saturday. Now I have to ask my daughter for help just so I can take money out Reviewed on: 21st March 2024

Acorn community bank provides excellent cuatomer car...

5
Acorn community bank provides excellent cuatomer care, very approachable ..Banking with ACB is easy and trustable Reviewed on: 21st March 2024

Flexible with payment plans.

5
Flexible with payment plans. Excellent communication and customer service. Descent interest rate Reviewed on: 20th March 2024

Always very helpful & friendly & giving the best ad...

5
Always very helpful & friendly & giving the best advice Reviewed on: 20th March 2024

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