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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.9 (1055 reviews)

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4.90

Based on 1,055 reviews, last reviewed 26th May 2026

632% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

4

Easy and straight forward , communication is good Easy and straight forward , communication is good Reviewed on: 26th May 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1055)

Acorn Community Bank Review

Acorn have recently taken over my account from the TE Connectivity Credit Unity and I can only thank them for their help, support and responsiveness. Reviewed on: 18th April 2026

Seamless and costumer focused service

I recently had the opportunity to take out a loan with your bank, and I must say the experience exceeded my expectations from start to finish. From the initial inquiry to the final disbursement, the process was impressively smooth, transparent, and efficient. What stood out most was the professionalism and responsiveness of your staff. Every question I had was answered promptly and clearly, which gave me a strong sense of confidence and trust throughout the process. The loan terms were explained in a straightforward manner, with no hidden surprises, making it easy for me to make an informed decision. I was also particularly impressed by how quickly everything was processed. In a time when financial needs can be urgent, your bank demonstrated a clear understanding of customer priorities by ensuring minimal delays while still maintaining high standards of service. Beyond just the transaction, the overall customer experience felt personalized. It didn’t feel like I was just another account number; there was a genuine effort to ensure my needs were met and that I was comfortable at every stage. This experience has significantly strengthened my trust in your institution, and I would confidently recommend your services to anyone seeking reliable and customer-focused financial support. Keep up the excellent work, it truly sets you apart. Thank you for such a seamless and positive experience. Reviewed on: 18th April 2026

Always helped me when I need it, Quick responses.

Always helped me when I need it, Quick responses. Easy app to use Reviewed on: 18th April 2026

Very friendly and helpful customer service and the m...

Very friendly and helpful customer service and the mandatory savings is great for people who struggle to save Reviewed on: 17th April 2026

Amazing team in Swindon always there to support the...

Amazing team in Swindon always there to support the customers and advise accordingly every time Reviewed on: 17th April 2026

Very personal and great customer service

Very personal and great customer service Reviewed on: 17th April 2026

Great support

Great support with helping me learn to save! I’ve never been able to do it before and with acorn I’ve finally managed that Reviewed on: 11th April 2026

Very considerate about providing loyalty loans

Very considerate about providing loyalty loans Reviewed on: 11th April 2026

Always offers great customer service and reassurance.

Always offers great customer service and reassurance. When I ask for support I am assisted promptly and reassured that my request can be honoured. This has given me peace of mind. I needed funds to help prepare for my daughter when she started secondary school and each year - she is now about to write her A Levels. I have relied on the additional loans from Acorn during this period. With their support we will soon see her progress to University. Reviewed on: 11th April 2026

Amazing company and couldn’t fault them

My experience has been amazing. I’ve been using Acorn bank for a few year now. Sometime can be a little confusing but I always receive the information really quickly and the moneys paid out the following day sometimes the same day. It’s amazing when your struggling thought the year. It’s also fantastic as my child benefit pays my loans and therefore I never end up in debt or worrying about making payments on time. Reviewed on: 11th April 2026

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