Write a review

Aegon: Pension reviews

Name: Pension
Rating: 2.03 (214 reviews)

View other Aegon products

1.63

Based on 214 reviews, last reviewed 14th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Good company to have your pension with I have used this company for my pension for a few years now with a couple of employers was also easy to move to one place very quick and easy process Reviewed on: 22nd August 2023

Latest lowest rating:

1

Stay clear of dealing with this company Slow company to do anything, make promises they never keep and have appalling customer service and send out misleading documentation Reviewed on: 14th January 2025

Read all reviews See your review

About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (214)

Review of the Aegon, Pension:

Website inoperative

Customer online investment details has been down for 5 weeks - usual corporate email responses but now taking further. I find it unacceptable that this company have no sense to get the website up and running - appears to be no urgency. Reported this situation this morning rot the financial ombudsman - lots of very expensive but in effective senior management. Should we be concerned? Reviewed on: 30th September 2024

Great service

Good service, easy to use and good communication Reviewed on: 21st October 2020

Pension service

I've found their pensions service to be reliable and straightforward. Communications are good. Reviewed on: 21st October 2020

Good platform

Good platform. Easy to use and keep track of pensions and other investments Reviewed on: 21st October 2020

Happy

I am happy with service provided. I am regularly updated about my investment Reviewed on: 21st October 2020

useless

tried to take tax free amount due which was then taxed couldn't get through on the phone hidnt want to know so took all monies out Reviewed on: 20th October 2020

Pension review

Pensions with Aegon seem decent so far. Website is informative, interactive and interactive. they do their best to help you understand how pensions work and what happens to your money, but it is still over complicated in my opinion. We shall if my review differs over the next few years. Reviewed on: 2nd October 2020

Pretty good company

As far as pension companies go they’ve been one of the easiest to deal with and access information about pension. Never had any issues, and I think their Feedback Community is an amazing idea - getting feedback directly from their customers at regular intervals in a non-intrusive way. A good example for others Reviewed on: 29th September 2020

Information trail

Very good information trail, kept up to speed at all times, always cares about your opinion Reviewed on: 28th September 2020

pensions

I have been with Aegon just over a year. They have been very helpful and I have not experienced any problems. Reviewed on: 22nd September 2020

Professional company with easy to follow online access

I have a One Retirement Pension with Aegon and couldn't be more happy with the service I receive. I use it for ad-hoc withdrawals and it is easy to see how the fund has performed and what funds are available and they are always sure to inform you of how your withdrawal is likely to to effect your fund. Requesting the withdrawal is simple to do online and the payment is usually in my bank account within a week. All in all easy to use, easy to understand and above all a safe platform for my investment. Reviewed on: 22nd September 2020

Do you have a different Aegon product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Pensions
from True Potential Wealth Management 4.90 from 67 reviews
Self-Invested Personal Pension
from Wealthify 4.87 from 438 reviews
Pension
from Zurich 3.29 from 4 reviews

There's still more to see!

Aegon has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub