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Aegon: Pension reviews

Name: Pension
Rating: 2.22 (234 reviews)

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2.22

Based on 234 reviews, last reviewed 24th Jun 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Very helpful Very helpful, right at the end of a phone call to provide support and go above and beyond to make sure questions are answered. They are transparent, g... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Awful awful experience. Awful awful experience. My mother has been trying to deal with this company and has been phoning me in tears at both the inefficiency, beaurocratic qu... Read more Reviewed on: 24th June 2026

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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

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Aegon Pension reviews (234)

Great Communication Channels

Having been used to being in the dark about my pension, Aegon leads you into the light! Regular email communications and a great on line portal where you can see how your pension is performing, make changes and see how far off your retirement goal you are. Great service. Reviewed on: 21st October 2020

Great service

Good service, easy to use and good communication Reviewed on: 21st October 2020

Pension service

I've found their pensions service to be reliable and straightforward. Communications are good. Reviewed on: 21st October 2020

Good platform

Good platform. Easy to use and keep track of pensions and other investments Reviewed on: 21st October 2020

Happy

I am happy with service provided. I am regularly updated about my investment Reviewed on: 21st October 2020

useless

tried to take tax free amount due which was then taxed couldn't get through on the phone hidnt want to know so took all monies out Reviewed on: 20th October 2020

Pension review

Pensions with Aegon seem decent so far. Website is informative, interactive and interactive. they do their best to help you understand how pensions work and what happens to your money, but it is still over complicated in my opinion. We shall if my review differs over the next few years. Reviewed on: 2nd October 2020

Pretty good company

As far as pension companies go they’ve been one of the easiest to deal with and access information about pension. Never had any issues, and I think their Feedback Community is an amazing idea - getting feedback directly from their customers at regular intervals in a non-intrusive way. A good example for others Reviewed on: 29th September 2020

Information trail

Very good information trail, kept up to speed at all times, always cares about your opinion Reviewed on: 28th September 2020

pensions

I have been with Aegon just over a year. They have been very helpful and I have not experienced any problems. Reviewed on: 22nd September 2020

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