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ANNA: Business Account reviews

Name: Business Account
Rating: 4.81 (385 reviews)

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4.79

Based on 385 reviews, last reviewed 12th Feb 2025

3200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

A great way to manage business banking Just a great way to manage business banking , simple and good service Reviewed on: 12th February 2025

Latest lowest rating:

1

This Bank is absolutley useless in dealing with comp... This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week,... Read more Reviewed on: 6th February 2025

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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (385)

Review of the ANNA, Business Account:

Simple to use and understand

The interface is very easy to use (and really quite clever). When a query cannot be dealt with by the app then a human will pick it up and deal with it very quickly. Reviewed on: 28th January 2025

Grade 1 Service all around .

Since using ANNA I have found the service to be much better than high street banks and the best online banking service out of the 3 I have used. It’s so easy to get a response to your questions than making long winded phone calls. Send them a message and carry on with your day and a response arrives in no time at all. Already recommended to lots of friends. Reviewed on: 15th January 2024

Very good banking app.

Very good banking app. Easy to use and great customer service. I have everything on hand. Reviewed on: 15th January 2024

Fast and reliable

ANNA IS A GOOD BUSINESS BANK THAT YOU CAN TRUST YOUR MONEY WITH AND I5 IS FAST AND RELIABLE I LOVE ANNA SO MUCH THEY ARE THE BEST WHEN YOU COME YO BUSINESS ACCOUNT Reviewed on: 15th January 2024

I’ve opened my very first business account with Anna...

I’ve opened my very first business account with Anna after it being recommended by many people - it was fast and efficient, the customer service is very good, they respond very quickly. I am currently using the pay as you go service and it’s very affordable. Will definitely be continuing with Anna. Reviewed on: 15th January 2024

I recently opened a business account up with ANNA an...

I recently opened a business account up with ANNA and being an absolute novice to the business world and how things work the staff at ANNA have helped amazingly throughout the process made me feel confident in what I was doing and moving forward with my business. The app is brilliant, easy to use and prompt you if there is any issue and what to do to rectify any issue. The staff are very friendly and easy to talk too and any questions are answer instantaneously. Would recommend to anyone Reviewed on: 15th January 2024

Superb App and Customer Service.

Easy to set up and use. App only but the best feature is the fast customer service. Have been very impressed. Much, much easier than the equivalent apps from the high street banks. Was also impressed with a fiddly request I made, not really expecting anything to come of it. It was immediately accepted and actioned shortly after. Reviewed on: 15th January 2024

Great customer service, wouldn’t use any other bank...

Great customer service, wouldn’t use any other bank now so glad I found Anna! Reviewed on: 15th January 2024

I was initially wary of the novel interface, but I h...

I was initially wary of the novel interface, but I have found it innovative and refreshing. Reviewed on: 15th January 2024

Very easy process to open and then maintain the acco...

Very easy process to open and then maintain the account - the app is great Reviewed on: 15th January 2024

Horrendous

After setting up a new Ltd I was offered an account with Anna. I opened it, all nice and straightforward. Monies credited. Only after funds were going into my account did the inquisitions start. I have forwarded as much as I have, I do not have all the info they require and have told them this, some of it is not relevant and this things are inherent with only this bank and not required by others which suggests that its an internal policy to require these specific things. They have now frozen my account and it remains frozen with my business funds in it and no access to be able to use or make business decisions. I am being treated like a criminal although I believe that this country people were innocent until proven guilty and of course I am guilty of nothing. They can not articulate what they suspect I am doing which would jeopardise mine or anyone elses financial security. And the reason for this is that no reason exists, I am just not able to provide what they need and now having experienced the diabolical care from them over there faceless soulless app I do not want to bank with them any further. I have asked them to close the account and return the funds if they have any concrete reason why I am doing anything unlawful, but they will not. I have asked for them to call me as I am not getting replies by the chat as they have nothing more to say. The fact is that my business funds are now being held hostage for as long as they feel they want to take. This has huge repercussion but they do not seem to care, hiding continually behind flimsy excuses for why they can not do anything. It seems that it is acceptable if they can not perform certain things but the fact I can not supply these bits of information means they can abuse their power. They are ignoring all requests. I was not advised what information I would need to provide when I set up the account and only found out retrospectively. Ultimately the money they are holding is mine so I am suggesting they either make and allegation or close the account as at the moment I am being punished for nothing Reviewed on: 12th November 2023

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