Smart Money People Logo
Share this page
Link copied

ANNA: Business Account reviews

View other ANNA products
4.82
Based on 378 reviews, last reviewed 28th Jan 2025
2600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Good and reliable customer service Good and reliable customer service Reviewed on: 28th January 2025
Mohammadali A's avatar
Mohammadali A

Latest lowest rating:

1

closed my account no info why and no help either closed my account no info why and no help either Reviewed on: 9th April 2024
mybiz's avatar
mybiz
Read all reviews Write a review

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

Review ANNA: Business Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

ANNA Business Account reviews (378)

Anna money illegally keeps 56K of our money

1
Our company, Pier Recruitment LTD has over 56 000 GBP blocked at Anna Money. That money is payment for over 140 workers our company has in custody. Money has been in pending for the last period and they asked us for payslips and invoices. We provided them with al the requested documents and even worst, they blocked our account with all that money. Not only that they blocked our account, but also they refuse to provide us with bank statement from our account, citing that they are "not allowed to discuss details of our suspended account". To make it easier: 1. They suspened our account without notice 2. They keep all the money of our workers, illegally, without allowing us to withdraw them 3. They don't discuss anything (via phone, email, chat etc.). Literarlly no chance of dialogue or a simple conversation. We have a genuine reason to believe that this issue happens because our director is a Romanian national, based in the UK and recently Anna Money is not accepting Romanian passport as proof of identification. Any company in the world accepts passport (and Romanian passport, which is not an internationally sanctioned country anywhere), however they accept proof of identification for Russian passport (which currently is placed under international sanctions). This issue is not stated anywhere in their terms and conditions, but we've been brought into attention by fellow Romanians. We're not claiming by any means Anna Money is a racist company, however, something is really finshy about they way they do business. Given these circumstances, unless we explicitly hear from Anna Money and they contact us to discuss the exact issues on our account, we reserve the right to address to the police and further to the Financial Ombudsman Service to recover our illegally detained funds. Reviewed on: 10th April 2023
Pier Limited LTD's avatar
Pier Limited LTD
Reply from ANNA At ANNA, we take our customers financial safety very seriously and to achieve that, we fully comply with financial regulations imposed on us. Response date: 11th April 2023
ANNA logo
ANNA

Hassle free modern banking experience

5
I had never heard of ANNA but chose them as a recommendation from my accountant. I have a new small business and the service from ANNA has been totally amazing and the customer support works around the clock. The fees are super cheap compared and I could not fault this bank. A truly Ming experience and plenty of add on services to help you with your accounts, tax, invoicing etc. just brilliant! Reviewed on: 6th April 2023
Aylwin Yafele's avatar
Aylwin Yafele

MOST AMAZING BANK EVER

5
There’s no words for Anna business banking. Absolutely they are amazing. Everything you need is in the Anna bank. Whatever you asked for they are making it for you in a few seconds not even a minute. You don’t need to worry about if you need bank statements, just ask and you’ll receive in a second. You don’t even need an account, they are already doing your bookkeeping. Any money you want to pay, they’re asking reference numbers, review and pay after which is perfect. From little business to large businesses you don’t need to seek other business banks, just go to join with Anna bank without thinking any second. You will realise how enjoyable to work with Anna Bank. Problems I had with other big name high street banks was nightmare for me. Anna bank makes always happy smiles on my face every time I used them. THANK YOU SO MUCH ANNA BANK Reviewed on: 5th April 2023
Etem Koc's avatar
Etem Koc

The bank that other banks should be like!

5
A bank that is truly above & beyond. From customer service through to accessibility, they are simply outstanding. Never experienced this level of support in all my banking years. If you are not already banking with ANNA Money, you should be. They leave other banks trailing in their wake... Reviewed on: 5th April 2023
Christina Mackay's avatar
Christina Mackay

Excellent service

5
I strongly recommend Anna bank because among all the banks I feel Anna bank resolving customer queries with just single click Reviewed on: 4th April 2023
swapna reddy's avatar
swapna reddy

Easy and straightforward banking

5
I Have no Single issues with ANNA banking. It's easy and simple banking compere to other ones so crack on ! Reviewed on: 4th April 2023
Aivars Strautnieks's avatar
Aivars Strautnieks

Straightforward and simple to use app saves me lots of time

5
Had this app for a while now and it really is simple to use, and if you make a mistake and need advice on backtracking an invoice theres someone there to give you a little help, like there your wee mate ! Reviewed on: 3rd April 2023
Karl Warwick's avatar
Karl Warwick

Responsive, efficient, better than the high street banks

5
Always quick to respond to queries Interface is clean and easy to use Easy to keep track of the accounts Reviewed on: 1st April 2023
kunal choudhary's avatar
kunal choudhary

Amazing staff

5
Amazing staff. Responds very quickly and helps to solve problems. Friendly, cool. 10 out of 10. Reviewed on: 1st April 2023
Tomas Andriuskevicius's avatar
Tomas Andriuskevicius

Looked after us

5
Opened an account with Anna Bank in January, who then continued to give us two months free as our trading was delayed by three months due to a bereavement. Wrote £120 off in fees, which isn’t a lot, but it was great fully received. Highly recommend Anna to anyone Reviewed on: 31st March 2023
Alan H's avatar
Alan H

Review ANNA: Business Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill