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ANNA: Business Account reviews

4.79
Based on 393 reviews, last reviewed 24th Feb 2025
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Latest highest rating:

5

It’s was Anna that told me about their deal which wa... It’s was Anna that told me about their deal which was much better than my previous account with Tide who increased their charges. It has been a very g... Read more Reviewed on: 24th February 2025
Nazir A's avatar
Nazir A

Latest lowest rating:

1

This Bank is absolutley useless in dealing with comp... This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week,... Read more Reviewed on: 6th February 2025
Mark's avatar
Mark

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

ANNA Business Account reviews (393)

Review of the ANNA, Business Account:

Simple to use and understand

5
The interface is very easy to use (and really quite clever). When a query cannot be dealt with by the app then a human will pick it up and deal with it very quickly. Reviewed on: 28th January 2025

Scammer

1
Scammers they blocked my account and they They keep messing about Reviewed on: 31st August 2022

Terrible

1
I have closed my account with ANNA Money after they were unable to help me claim back a payment from fraudulent transaction. They asked me to fill in lots of forms and they kept telling me they didn't have information that I had already sent them. It basically felt like a was on chat with a low grade Internet provider. I'm surprised they are allowed to call themselves a bank when all they are is a nice set of clothes for Mastercard. Bottom line is your purchases are not protected with Anna as they don't have any real authority in the banking world. I would not recommend using them if you want to feel secure with your finances. Reviewed on: 9th May 2022

AVOID COULD BE GOING INSOLVENT

1
They couldn't process a small payment from a family member who was loaning money for repair works to one of our buildings. After this I looked at companies house 66million drop down to 500k at a quick glance. I dont think this company will be around for much longer. Looks like they are scaming people. BE CAUSIOUS Reviewed on: 6th May 2022

Simply reliable in the most modern technology in banking. Amazing stuff!

5
When I opened my Anna business account, No high street bank would give me a chance. As a small business all I needed was some support and Anna didn’t fail me. Today, my business is thriving without which it would really endlessly struggle. Thanks for giving me a chance Anna Reviewed on: 26th December 2021

Simply the Best !

5
Best banking app I’ve used , response time for customer service team is second to none really can’t fault them even though I was worried not being a mainstream bank , I’ve opened an HSBC business account but never use as it is so rubbish In comparison 5 star all the way for the ANNA team Reviewed on: 7th November 2021

Easy to use & quick online service

5
Being a new business this is an ideal account, making invoices & organising accounts made easy! Reviewed on: 13th April 2021

User friendly!

5
Making life a little simpler, taking the stress out of business banking, thanks Anna !! Reviewed on: 11th March 2021

Not Perfect - But the BEST Business Account we've EVER had!!!

5
Nobodies perfect - all anyone can do is strive for perfection, but in 25 odd years of business accounts with various banks, ANNA is by far the BEST business account we've ever had! I love their prompt replies around the clock 24/7, complete with a sense of humour. I love my account in my hand, knowing of every transaction in and out. I love the low fees. I love the ease at which I can get statements for specific date ranges. I could go on - we won't be changing anytime soon Reviewed on: 6th March 2021

I love how my phone meows.

5
Awesome banking, great customer service and exceptional meowing, I love Anna money. Reviewed on: 6th March 2021

Best business bank for me

5
Its great to have all the worry of the account side of my business taken care off Reviewed on: 5th March 2021