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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

App-based banking like it should be

Very straightforward account setup with solid security arrangements. Reviewed on: 10th April 2024

Great bank with great customer swrvice

Very straight forward and responsive service. Always available. Great return on capital. Reviewed on: 10th April 2024

Always give a very competitive rate.

Always give a very competitive rate and the app is very easy to navigate. I have made use of a mixture of different term savers to take advantage of the best rates and locking them in. Reviewed on: 10th April 2024

Great Service, highly recommend

Good overall service. App is straightforward to use, rates are good so far. Can't complain. Reviewed on: 10th April 2024

Good experience using the app.

Good experience using the app. Very easy to apply for fixed rate savers, with a proven history of competitive rates Reviewed on: 10th April 2024

Delightful experience: effortless and clear

I wanted to structure my savings in a specific way. With Atom it was incredibly effortless and fast to set up several savings account at different fixed period, naming them, checking on them, ... Reviewed on: 10th April 2024

Simple to use

It was so easy to understand the product and open an account ( especially compared to some of the others we looked at!) as well as easy to use the app on my phone to keep up to date etc. Reviewed on: 10th April 2024

Good products and easy to use app

Good products and easy to use app Reviewed on: 10th April 2024

Confidence inspiring and well managed

It was easy to set up and manage. The information provided and the process imbued confidence. The rates are excellent and have already reinvested. Customer service was spot on. Reviewed on: 10th April 2024

Excellent Fixed Saver and service

Excellent Fixed Saver and Customer service - the App is so easy to use giving you all the information and tools - been using Atom a few years now and they are faultless Reviewed on: 10th April 2024

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