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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Great app based bank.

Great app based bank. Regularly increased interest rate when other banks did not. Reviewed on: 11th January 2024

AVOID THIS BANK

Stay away from this bank!!! They will not give me back my money even though it's an emergency. Their fixed term bond does not allow you to make withdrawals. I plan in writing about my experience on every platform that I can so that everyone knows to AVOID them!!! Reviewed on: 27th September 2023

One of my favourite banks

Easy to use app and within the most competitive interest rates, including the option to save for 6 months rather than 1 year. Reviewed on: 30th July 2023

Easy, accessible and friendly

I really like saving with Atom. The app is easy to use and everything is very clear. When you need them, customer service is very good. Reviewed on: 3rd July 2023

Easy to set up

Multiple ways to keep account safe,great amount of interest on monthly balance once started.Easy to set up regular payments from nominated account. Reviewed on: 11th June 2023

Amazing interest rates and easy interface

Atom gives great customer experience and easy ways of accessing your account online. Great interest rates available for fixed term. Reviewed on: 1st June 2023

Simple and leading rates

A very easy product to open and deposit funds, great simple app and market leading interest paid. Reviewed on: 31st May 2023

Simple to use and good rate

I found the app straight forward to use and with a competitive interest rate I am very impressed. Reviewed on: 13th April 2023

Atom Bank puts High St banks in the shade

Excellent customer service. Market leading rates. Easy mobile access banking, set up so that even those who aren’t particularly internet savvy can still access their accounts without anxiety. Atom Bank wipes the floor with the High Street Banks which seem to be incapable of competing. Reviewed on: 13th April 2023

Efficient friendly service

Easy to set up put money in track it and a good rate Reviewed on: 13th April 2023

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