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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Happy customer

Easy to open and use account with the app and competitive rate Reviewed on: 30th March 2023

The smartest thing I 've done!

Having a fixed saver with Atom is a no-brainer. On top of having the best rate in the market, they do everything so simple and cool...! Reviewed on: 30th March 2023

Great service

On the odd occasion I have had cause to contact Atom Bank they have been very helpful and speedy in dealing with the matter. Great customer service and good products. Reviewed on: 30th March 2023

Best rates

So easy to open an account and manage. Always have very competitive rates. Reviewed on: 24th March 2023

straight forward, simple, does what you expect easily

The account took around 10 minutes to set up, at home on the sofa. Simple, straight forward explanations and transparent details. Would definitely recommend. Reviewed on: 23rd March 2023

So far so good

Early days but so far so good. Easy to set up and a good app that is straight forward to navigate. Very easy to set up additional savings accounts once you have done your first. Reviewed on: 23rd March 2023

Competitive rate - easy to open - good communication

I have not used Atom bank before, but wanted a bank where I could open multiple accounts with the minimum of fuss. The range of accounts on offer is great and I opened three fixed savers over different time periods in line with my needs (and an instant saver for a slush fund). The account opening process was very quick, easy to navigate and I understood where I was at all times. The rates on offer are far superior to the big banks and of course, the FSCS protection of £85,000 is very reassuring. If the interest remain competitive I look forward to being a customer for many years to come. Well done Atom! Reviewed on: 23rd March 2023

One of the best

Atom bank is so easy to use, opening an account or withdrawing funds is very simple and efficient Reviewed on: 21st March 2023

Straightforward

The account was easy to set up. Clear explanations as to what to do and great communication from Atom. Reviewed on: 21st March 2023

Simple no fuss excellence.

Great response from appreciative staff if needed, and you are kept in the frame with straightforward texts of anything that might need attention. Their operation returns competitive interest rates and the app portal is very user friendly but with no unnecessary info to cloud the operation. I am delighted with what they do and how they support the customer. Would definitely recommend Atom to anyone. Reviewed on: 21st March 2023

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