Write a review

Go to business site

Autonet Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 1.16 (87 reviews)

View other Autonet Insurance products

1.16

Based on 87 reviews, last reviewed 6th Feb 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Be Careful! I filled all details of a claim I made 3 years ago when an unknown driver hit my car when parked in the road outside my house when I was looking to re... Read more Reviewed on: 15th March 2021

Latest lowest rating:

1

Unacceptable service I obtained car insurance through Autonet's online platform. I completed the application honestly to the best of my knowledge. The quoted premium was m... Read more Reviewed on: 6th February 2026

Read all reviews Write a review

About this product

Our Autonet Insurance Insurance Broker reviews can help you to find out what life as a Autonet Insurance customer is really like. We know that a good Insurance Broker can help you when you're looking to find a new insurance policy...so why not tell us about your customer experience today! 

Review Autonet Insurance: Insurance Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

Autonet Insurance Insurance Broker reviews (87)

Complete rip off of a company

I'm 56 and my renewal this year has come through at just shy of a Grand I've full no claims,last time I changed my vehicle was just under a month left to go,charged £134 told that covered me upto renewal low and behold Clothes brothers emailing I owe them a month insurance on the day my policy run out Robbing gits still being hounded now for £40 they say I owe I don't think so Avoid this company at all costs they will have you over I got my insurance else where for under £400 for the same car Reviewed on: 29th December 2021

Rip off company

Did not renew my insurance with them they still went ahead and stole £57 from my account and are now looking for £160 of me for a policy I did not ask did not renew and did not sign any contract there using the signed contract from year before as the excuse to rip people off so now it’s costing me £217 for a policy I did not want or ask for theft of the highest order these people should be in prison for white collar crime Reviewed on: 3rd December 2021

Worst company

Неastrous experience. I changed the insurance address, the new zone is more risky and they will increase the price from £112 per month to £166 per month. I have received confirmation that the cost will be £166. I thought about cancelling insurance at all because of such a price, but if I cancel the insurance, I am obliged to pay the entire cost. Then they sent me a letter that I owe them another £387 for changing the address. I turned to the support service and they told me that £387 is an increase in prices for changing addresses and withdraw £154.80 from the card, it's 40% of £387 and the remaining 60% will be distributed to the rest of the months. The next day they send a letter that my insurance already costs £203 per month, it's Ford insurance and my driving experience is 10 years without any incident. I've never seen a worse attitude towards customers. Reviewed on: 2nd December 2021

Totally Ridiculous - Cant get through for support and charge way over the odds!

I originally joined Autonet because the price was good. When it renewed, it did so Automatically and I didn't want it to. I called on several occasions to stop it and was on hold for 20mins at a time before I gave up. 5 Months later, I have called to cancel the policy having done less than 1000 miles in a year and the car being due for MOT, we hjave decided to just sell it. Autonet tell me it will be £135 for the privilege of cancelling! They may seem cheap but in the long run, they're not! Dont fall for all the rubbish about customer service etc, they aren't interested at all. Off to the Financial Ombudsmen we go! Reviewed on: 23rd November 2021

Fraudulent Insurance and ot transparent

Hi insured my car with them for 26days after paying an upfront. They came back withi those period to increase my premium 2x the initial quotes. I asked to cancel and they say I will pay £96 in addition to initial payment of £38. I refuse to pay the 96 after Pro rate the days.. they went into my bank and took the money after I cancel all payments from my bank and I wrote then severally about the dispute. Please avoid this insurance they also affiliated with Atlanta 1. Reviewed on: 15th November 2021

Terrible company to deal with 4 hours to get through to cancel my policy which was taken out 1 day previous after paying a deposit only to be charged a further £30 to cancel

Contact almost impossible if you eventually get through only to get ripped off for more money I insured my car Sa61lho for 4 hours then changed my mind and tried to get through to cancel took 3 days attempts to get through and after paying a deposit was ripped off for a further £30 to cancel god knows what chance you would have getting hold of this company if you had a claim save yourself the stress and search a company that can answer a phone instead of continually using COVID not to answer a phone very disappointed don’t use can’t even put a rating on this scam a christie Reviewed on: 8th November 2021

Appalling

Happy to take your money, until you make a claim, took ages to get it sorted and when agreed stalled the payment for over a month , had to ring constantly to get money , when I got through they said due to technical issues and changing systems all payments were delayed Finally got money and made a complaint they agreed a paltry amount of compensation then stalled paying that too! Took another 3/4 weeks to get that and so many phone calls and grief They promise to ring back but never do, and wait times are extremely long from my experience AVOID AT ALL COSTS Currently have case reviewed by ombudsman Reviewed on: 26th October 2021

Absolute Scammers

Took out insurance on 10th September decided to cancel 3 days layer and they are charging me a £40 cancellation fee!! My complaint has been dismissed as they state I ticked a box agreeing to 'their terms of business' Well what they mean by this is that scam you out of £40 and force you to raise a complaint with the ombudsman in the hope that you won't due to the amount, unfortunately for them I feel having read all the reviews on this sham of a company I am going to raise a complaint and take it all the way through! AVOID THIS BUNCH OF SCAMMERS!!! Reviewed on: 17th September 2021

Terrible avoid at all cost its less painful being uninsured and being caught

Terrible company. Glad to see other reviews so I know it’s not just me. Appealing customer service. Weeks to reply to me, accidentally charged me double and 3 months later still waiting for refund. Do not touch with a barge pole Reviewed on: 20th August 2021

Cheap Quotes Beware !!!!!!!!!

Judge for yourself - One month after reporting a claim still no calls to me ,my car still in a garage compound,no Courtesy car,not one call back,me making up to 20 calls for on average being put on hold for 1 + hours yes thats right . I have kept a log of calls thank god and taken names of most of the advisors it doesnt make for good reading. I will keep you all up dated on my claim but in the meantime think carefully about where you place your business Reviewed on: 2nd August 2021

Do you have a different Autonet Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business insurance
from Greenwood Moreland 0.00 from 0 reviews
Insurance Broker
from Nova Insurance 3.33 from 12 reviews
Commercial Insurance Broker
from Alan Boswell Group 5.00 from 1 reviews

Want to see more from Autonet Insurance?

Van Insurance
from Autonet Insurance 1.17 from 36 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub