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Autonet Insurance: Insurance Broker reviews

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1.17
Based on 86 reviews, last reviewed 17th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
3%
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1%
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1%
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1%
See only 1 star reviews
94%

Latest highest rating:

5

Be Careful! I filled all details of a claim I made 3 years ago when an unknown driver hit my car when parked in the road outside my house when I was looking to re... Read more Reviewed on: 15th March 2021
Petersfield Pete's avatar
Petersfield Pete

Latest lowest rating:

1

Autonet denied all knowledge of me I had a problem with my car and when I rang Autonet they denied all knowledge of me - my car reg. my name, postcode. I spent at least 2 hours trying ... Read more Reviewed on: 17th February 2025
Eileen B's avatar
Eileen B
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About this product

Our Autonet Insurance Insurance Broker reviews can help you to find out what life as a Autonet Insurance customer is really like. We know that a good Insurance Broker can help you when you're looking to find a new insurance policy...so why not tell us about your customer experience today!


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Autonet Insurance Insurance Broker reviews (86)

Ripoff

1
Be very careful with this company, I just cancelled my policy to find there was a £75 charge even after making 6 payments and no claims. How can they justify this? Ripoff is the only thing that springs to mind Reviewed on: 21st September 2016
barry henderson's avatar
barry henderson

Poor Service and Hidden Charges

1
They charge and administration fee of 15 for any change or service. these hidden costs can add up in the year and make it cheaper to pay extra for a direct company and not a broker The customer service are not well trained and it took me days to get a chip in the windscreen resolved as they said it was not covered and that it was classed as a new windscreen - I called Aviva myself and checked and they said chip repair was covered with no charge and no affect to no claims - I had to make Autonet call Aviva to confirm this! I strongly recommend you do not use this company. Reviewed on: 22nd August 2016
victoria burns's avatar
victoria burns

Avoid - not the great value they originally suggest

1
I was appalled and frightened by Autonet's draconian response to a missed direct debit, which was my error. Their response was to charge extortionate fees and charges and provide incredibly short deadlines to respond - on a premium rate phone number with 20 minute wait times. They cancelled my insurance while I was on holiday and have bombarded my mobile phone and email with threats of legal action. The amount I owe has risen 500%. This is all within one month of the missed direct debit. Avoid, avoid, avoid. Reviewed on: 11th August 2016
Lisa Jones's avatar
Lisa Jones

Rip off merchant

1
They try to get more money out of you be saying you have had accidents you haven't .then answer you email .then take money out of you account without discussing things with you Reviewed on: 14th July 2016
Tracey Mawer's avatar
Tracey Mawer

CheekyCharges Campaigner

5
very reasonalble have been with this company 4 yrs now with van and car Reviewed on: 26th February 2016
Karen Michelle Salisbury's avatar
Karen Michelle Salisbury

CheekyCharges Campaigner

3
very bad expeience so we will not use autonet again Reviewed on: 26th February 2016
Zainab Hassan's avatar
Zainab Hassan

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