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Lisa Jones

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Review of the Autonet Insurance, Insurance Broker:

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Avoid - not the great value they originally suggest

I was appalled and frightened by Autonet's draconian response to a missed direct debit, which was my error. Their response was to charge extortionate fees and charges and provide incredibly short deadlines to respond - on a premium rate phone number with 20 minute wait times. They cancelled my insurance while I was on holiday and have bombarded my mobile phone and email with threats of legal action. The amount I owe has risen 500%. This is all within one month of the missed direct debit. Avoid, avoid, avoid. Reviewed on: 11th August 2016

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