Write a review

Aviva: Home Insurance reviews

Name: Home Insurance
Rating: 3.95 (192 reviews)

View other Aviva products

3.64

Based on 192 reviews, last reviewed 1st Jan 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

51%

25%

15%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024

Latest lowest rating:

1

Will lie and riggle out of paying out where they can. Had home insurance with this company, untrustworthy don't waste your time or money. Reviewed on: 1st January 2025

Read all reviews See your review

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

Aviva Home Insurance reviews (192)

Review of the Aviva, Home Insurance:

Bas Advice Given

Has home insurance with them and my laptop got knocked off the kitchen table onto the hard floor. I contacted them and the person I spoke too stated that I didn't have the laptop insured for outside the home, I stated it wasn't outside the home when the accident happened, but he said I couldn't claim. I called them the next day to query the previous call as I was angry and stated the same issue that I had and they stated that it was covered in the home!!! Never take their word as final as I knew I was covered. Reviewed on: 12th September 2016

Free smart products

Best price and also had alarms and sensors fitted for free Reviewed on: 30th August 2019

Straight forward, competitive quote

I use Aviva for car and home insurance. Easy app, fast no trouble pay out for claims and competitive premiums. Reviewed on: 26th August 2019

Excellent price

Great customer service and Aviva always renew my home insurance quote at a competitive price Reviewed on: 17th August 2019

Easy renewal and good customer service

I use Aviva for my home insurance as I can easily manage my insurance online via their my Aviva portal. When I haven't found the answer I need on their website I have found their customer service team very helpful. Would definitely recommend. Reviewed on: 12th August 2019

Excellent Experience

I've been with Aviva for years and have several products with them. I would recommend them to anyone and would always look to them for a new product as they offer loyalty discounts. Reviewed on: 11th August 2019

Great

Good customer service eady to understand what we are getting Reviewed on: 3rd August 2019

no problems

does the job! compared to other providers and this seemed the best Reviewed on: 29th July 2019

A standard insurance

I feel like this option does what it says on the tin. They're a trusted brand and I'm satisfied with my policy. Reviewed on: 16th July 2019

Great customer service

helpful customer service, good price and value for money Reviewed on: 8th July 2019

Great service

Great service from Aviva. They are direct and honest and try to help us much as possible. They are value for money. Reviewed on: 6th July 2019

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Aviva has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub