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Aviva: Home Insurance reviews

Name: Home Insurance
Rating: 3.97 (191 reviews)

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3.65

Based on 191 reviews, last reviewed 6th Nov 2024

13% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

51%

25%

15%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024

Latest lowest rating:

1

Untrustworthy. Uncaring. Appalling. Had a month of hell with Aviva Home Insurance. Their contradictory advice and comments necessitated hours on the phone every single day for over 3 we... Read more Reviewed on: 6th November 2024

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About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

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Aviva Home Insurance reviews (191)

Does the trick

Feel that it covers bases quite well, just a tad pricey Reviewed on: 28th April 2020

Home Insurance

Purchased this via the app and had 10% off due to having aviva car insurance. The cover and price was the best around even with contents accidental damage - I highly recommend Reviewed on: 27th April 2020

Good company

I really like it, i have a few insurance with them. Trustful Reviewed on: 16th January 2020

Home insurance

First time home insurance and offered great value cover for my requirements along with great telephone customer support when it came to questions. So far, so good! Reviewed on: 9th September 2019

Difficult to claim for damage

Our roof suffered storm damage. We took photos, tried to claim. Aviva insisted on a quote for repairs. But to get a quote we must install scaffold to enable contractors to access the roof. Aviva won't pay for scaffolding before we get a quote. Catch 22. Over 18 months later, still have not been able to get repair done under insurance cover. Reviewed on: 1st September 2019

very well priced

was paying a third party broker 3 times the amount for the same cover so was very happy with the price Reviewed on: 1st September 2019

Great all round policy

Great inclusions and can be tailored to suit. Reviewed on: 1st September 2019

Useless

I phoned for advice about content insurance and was told to go online to chose my plan and was made to feel stupid Reviewed on: 31st August 2019

Good basic home insurance

Good basic insurance. The fact that documents are store online and can be accessed at anytime is a good feature. Reviewed on: 31st August 2019

Free smart products

Best price and also had alarms and sensors fitted for free Reviewed on: 30th August 2019

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