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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.37 (208 reviews)

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3.37

Based on 208 reviews, last reviewed 16th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

24%

17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Avoid avoid avoid Terrible providers made our lives hell after a fire, avoid at all costs Reviewed on: 16th June 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (208)

Super easy and helpful!

We recently took out home insurance with them, the process was super easy and their customer service was excellent, a rarity these days! Reviewed on: 19th September 2020

Fab service

Reasonably priced, helpful customer service Reviewed on: 15th September 2020

A great policy

Easy to deal with at a comparative cost Reviewed on: 13th July 2020

Aviva is a company I have not held home insurance with 2 years. the first through a broker.You seem to get a lot mor options if you renew online instead of the brokers quote through the post . they have an app for your tablet.

Aviva home insurance product. Reviewed on: 13th July 2020

Aviva all the way

A very efficient company who provide a lot of important information and keeping up-to-date at all times regarding any changes. Highly recommended Reviewed on: 13th July 2020

Aviva home insurance

A really comprehensive policy. Good communication in that policy cover and documents easy to read and understand. Reviewed on: 12th July 2020

Just ok

Expensive for what it is and the premium goes up and up each year. Customer loyalty means nothing Reviewed on: 2nd July 2020

Does the trick

Feel that it covers bases quite well, just a tad pricey Reviewed on: 28th April 2020

Home Insurance

Purchased this via the app and had 10% off due to having aviva car insurance. The cover and price was the best around even with contents accidental damage - I highly recommend Reviewed on: 27th April 2020

Good company

I really like it, i have a few insurance with them. Trustful Reviewed on: 16th January 2020

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