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Aviva: Home Insurance reviews

3.65
Based on 191 reviews, last reviewed 6th Nov 2024
33% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
15%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024
Sarah S's avatar
Sarah S

Latest lowest rating:

1

Untrustworthy. Uncaring. Appalling. Had a month of hell with Aviva Home Insurance. Their contradictory advice and comments necessitated hours on the phone every single day for over 3 we... Read more Reviewed on: 6th November 2024
Keith E's avatar
Keith E

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

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Aviva Home Insurance reviews (191)

Straight forward, competitive quote

5
I use Aviva for car and home insurance. Easy app, fast no trouble pay out for claims and competitive premiums. Reviewed on: 26th August 2019

Excellent price

5
Great customer service and Aviva always renew my home insurance quote at a competitive price Reviewed on: 17th August 2019

Easy renewal and good customer service

5
I use Aviva for my home insurance as I can easily manage my insurance online via their my Aviva portal. When I haven't found the answer I need on their website I have found their customer service team very helpful. Would definitely recommend. Reviewed on: 12th August 2019

Excellent Experience

5
I've been with Aviva for years and have several products with them. I would recommend them to anyone and would always look to them for a new product as they offer loyalty discounts. Reviewed on: 11th August 2019

Great

4
Good customer service eady to understand what we are getting Reviewed on: 3rd August 2019

no problems

5
does the job! compared to other providers and this seemed the best Reviewed on: 29th July 2019

A standard insurance

3
I feel like this option does what it says on the tin. They're a trusted brand and I'm satisfied with my policy. Reviewed on: 16th July 2019

Great customer service

5
helpful customer service, good price and value for money Reviewed on: 8th July 2019

Great service

4
Great service from Aviva. They are direct and honest and try to help us much as possible. They are value for money. Reviewed on: 6th July 2019

Ok insurance

4
Good bog standard house insurance. You can keep all your documents on line, just in case! Reviewed on: 6th July 2019

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