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Aviva: Pension reviews

Name: Pension
Rating: 1.99 (159 reviews)

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1.93

Based on 159 reviews, last reviewed 13th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

18%

70%

Latest highest rating:

5

Aviva provide a great SIPP. Aviva provide a great SIPP. Easy to access and use online with lots of information provided along with a safe place for all online correspondence. Reviewed on: 13th January 2025

Latest lowest rating:

1

Poorest investment pension returns Having invested for around 15 years and year on year investment loss. Nearly 40pc. And that on money put in. With no returns. Now fees are eating at w... Read more Reviewed on: 22nd December 2024

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About this product

Aviva offer a self-invested personal pension (SIPP).

There are five ways to invest in the Aviva SIPP. You can decide between the Universal Retirement Fund, a ready-made fund or choose an option from a fund shortlist provided by experts. You can also build your own portfolio or buy and sell shares and investments.

Aviva pension reviews share what it's like to have this pension. If you've used Aviva before, you can also leave your own review.

Aviva Pension reviews (159)

Review of the Aviva, Pension:

Horrible waste of time when it comes to deceased

Don't believe these reviews. If you have a relative that passed away in a different country just know you will be months back and forward. They don't remember to process your case until you email them then they ask for more information. You couldn't ask that before I emailed? and this happened numerous times. Hopefully this process will be over soon. If he was alive I would tell him to run. Other pension schemes he had just needed our mom documents (without JP) and her bank account. Their usual sentences "its with our trustees", "they need to verify documents", "oh we couldn't contact the JP" all of this weeks and months in between. Only because we knew our brother thought pensions were a scam I am helping my mom fight for HIS money THAT HE WORKED HARD FOR. Reviewed on: 7th November 2024

Simple website with a lot of valuable information

Easy to use website with great information a simple way of controlling my pension Reviewed on: 27th August 2021

Great pension app and customer service

I really like the app. There's lots of functionality on it, from performance graphs to ability to change beneficiaries. Can see my car and home insurance on the same page too. Reviewed on: 27th August 2021

Solid financial Insurance company

Aviva have looked after my pension for years, I like the way all my products show in one simple online account Reviewed on: 27th August 2021

Viva -- TOTAL REUBBISH

Ive been trying to get some SIMPLE information for months & months Phone - e mail - letter -- nothing --- all talk total TOTAL Rubbish Reviewed on: 23rd August 2021

A very reliable company

They are highly professionals, committed and reliable Reviewed on: 19th August 2021

Aviva your a disgrace

Been months trying to drawdown my pension. Absolutely appalling communication by them . Uses every tactic to delay getting my money. Time taken getting through on the phone is ridiculous. Stating emails never sent. Months waiting for forms to come, then waiting month for money only to be now told you've not filled the form in correctly. But don't have the decency to send more out. Absolutely no confidence with this company. Reviewed on: 16th August 2021

Should be called AVOID not Aviva!

Dreadful! Doesn’t even deserve the one star I had to give them. A different story every time you call them. Been fighting now for over a month to get MY money. They make you feel like you’re not entitled and constantly quote their deadlines such as 25 working days to do a bank transfer! Ridiculous and the worst service I have ever had to endure. Avoid at all costs if you possibly can Reviewed on: 3rd August 2021

Shocking behaviour!

Absolutely disgusting company! Zero chance for contact with them, problem with transferring money to different pension provider! 3 months now battling with them! Stay far away! Reviewed on: 20th July 2021

Using every tactic to not pay me my pension

Don't know what's happening in the Aviva pension department. Usually very good. But this time they are deploying every strategy not to give me my drawdown payment. To get through is diabolical. Waiting hours.. Emails 10 days at least to respond. Told me twice they have sent relevant forms out. But haven't. So upsetting and frustrating. Reviewed on: 6th July 2021

Buyer Beware! Abysmal disgusting on your face theft of your money

I live in the USA, the land of the free. Having left the UK over fifteen years ago, I had immigrated to the UK from South Africa with high hopes of establishing a pension fund after leaving the mess that is South Africa today. I found a financial adviser who recommended a 350GBP per month fund would bear fruit at age sixty-five. It was then a Norwich pension. I embarked on this ambitious scheme. Determined to succeed, and In my first two years, I lived on the back seat of an Austin Maestro at services areas on the motorway to save up on the deposit for our tiny house in Maidstone. I was a contract computer engineer, and a few years later, I started my engineering and materials handling company. By 2005, I had 57 million GBP in potential business on my books when my supplier was bought out in the USA by a bigot who wanted to trade directly with the EU. He fired all the staff and closed the business, and transferred assets to another entity to rename that and resurrect the company as a new entity without obligations or contracts, including mine. After suffering extreme stress, I collapsed in my office. After enduring the customary NHS incompetent run around, I landed on an Operating table in St Thomas, suffering a completely blocked right-hand coronary. I died twice that day. I applied to Norwich to have the Pension holiday to allow me to convalesce without the enormous monthly financial burden. Norwich sent me a pension statement of my investment value one that i thought had been designed to function at minimum risk, and for the first time, I found out what it was actually worth... as I lay in my bed recovering from heart surgery. Where I had died twice... Shock and awe! One-third of what I had paid in, so I immediately stopped throwing good money after bad. I froze the pension that was created with post-tax personal income payments; my 13000.00 GBP investment was worth 6000.00, and Norwich went dark, with no correspondence or communication of any sort. I had other things to focus on. Now came Aviva, who took over and began to rewrite the rules, and the pension pot diminished further and for a time seemed to vanish however, I was able to trace it because I retained every piece of paper and with the help of pension tracing websites and the services of a professional pensions legal advisor, I was able to resurrect this skillfully hidden money. Now I am Sixty Five. The retirement pot has earned minus figures. I don't live in the UK, and you threaten that if I move or withdraw, my money there will be a 25% Tax charge on already taxed money that is worth less than what I paid in and, to add to the misery, will be taxed here in the USA when it arrives - tell me then, what or who is a pension supposed to benefit? So why am I telling you this personal story? My message shows you a small snapshot of the man you are trying to rob. I am a war veteran, a veteran of poverty and vagrancy at twelve years of age. I have owned several successful businesses on three continents and successfully defended and fought litigation Pro Se' in the UK and the Federal Court in the USA. It is a little advice that you should do your research before trying to bully one who has been meeting challenges since he was a one-year-old, www.le-guttersnipe.com I am an autodidact and will find a way no matter how stupid you think I am. As I awoke yesterday at three AM, Jesus came to me in my twilight waking dreams and mentioned that I should be grateful that he warned me to stop the payments all those years ago. I can only imagine the hell I would be enduring had this been an entire paid-up pension fund today. Reviewed on: 30th June 2021

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