Write a review

Bank of Scotland: Cash Account reviews

Name: Cash Account
Rating: 4.13 (52 reviews)

View other Bank of Scotland products

4.14

Based on 52 reviews, last reviewed 15th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

21%

10%

Latest highest rating:

4

This is my direct debit account. This is my direct debit account. Keeps everything organised. Reviewed on: 15th February 2024

Latest lowest rating:

2

Customer Service There appears to be a lot of confusion, amongst both customers and staff, as to what HBoS actually is and who the driving force is, is it Halifax is i... Read more Reviewed on: 13th January 2022

Read all reviews See your review

About this product

Bank of Scotland Cash Account reviews come from people like you! With so many different current accounts now available, you can read these honest Bank of Scotland Cash Account reviews to find out what life as a Bank of Scotland customer is really like. And remember, if you are a Bank of Scotland customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Bank of Scotland Cash Account reviews. Together, we can make financial services work better for everyone.

Bank of Scotland Cash Account reviews (52)

Review of the Bank of Scotland, Cash Account:

Lousy interest rates but quick to charge fees

Long term accounts getting a fraction of 1% interest, changed agreed overdraft costs to their benefit. Reviewed on: 8th November 2018

Great customer service

The customer service is fantastic and I found it very easy to set up my cash ISA. The rates are not the best out there, but with a fairly small sum, the percentage difference with competitors would hardly make much impact on the interest. Having been with some truly awful banks, it's worth it, not to have to deal with them. Reviewed on: 12th February 2017

Value for money

I've had a Bank of Scotland reward account for many years and have always been happy with it. I've taken advantage of the many reward benefits included. From the worldwide travel insurance, mobile phone insurance to that time my front door lock broke and I needed home emergency cover! Happy customer! Reviewed on: 5th February 2017

Benefits of current account without the judgement

Cash Account from Bank of Scotland gives you all the benefits of a current account (direct debit, debit card etc) just without the overdraft. Great customer service too. Reviewed on: 29th December 2016

Worst bank ever

I have been with this bank for 15 years and I can't even get an adults bank account. I have Okay credit. Will only give me cash card. It's taking 9 days for them to cash a tax cheque as well. Never interested in helping. Reviewed on: 28th December 2016

Good but not great

I've been with Bank Of Scotland for several years now but recently thinking of changing as I've noticed most other banks do lots of offers and thing i haven't seen with BoS, also I have had problems with delayed transactions and charges which have resulted in having to keep calling customer service, who often cannot help and have to transfer me to complaints, they are ok...good but not great, could be much better. Reviewed on: 17th November 2016

new teenager acccount

received great customer service when opening first account for my daughter, spent time explaining to her how to use her account so she fully understood everything Reviewed on: 14th November 2016

Excellent service

Excellent customer service, would recommend others to join them Reviewed on: 20th June 2016

EASY BANKING

Accompanied my grandson to open this account with BOS . Staff were helpful , friendly . Easy account for him to manage while starting his first paid job . Account was up and running in minutes Reviewed on: 28th March 2016

Makes student life easy!

As most people know, student life can be tough when it comes to trying to manage different bank accounts. The Bank of Scotland advisors were very helpful when I was setting in my current and student and were flexible around times that I could make appointments. The bank of Scotland app is also a great help when it comes to managing my money on a daily basis! Reviewed on: 28th January 2016

Very good service throughout. Never had any issues at all.

I have been with Bank f Scotland all of my life and they had provided an excellent service. From losing my cards to applying for credit cards they are consistently very helpful. Reviewed on: 25th January 2016

Do you have a different Bank of Scotland product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Basic Current Account
from RBS 3.94 from 228 reviews
Freedom Current Account
from Danske Bank UK 4.50 from 2 reviews
Essential Current Account
from Virgin Money 2.88 from 138 reviews

There's still more to see!

Bank of Scotland has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub