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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (301 reviews)

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3.91

Based on 301 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

2

I could to use credit card only month and card suspe... I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (301)

Review of the Barclaycard, Platinum Credit Card:

Generally good but some issues using it abroad

I have had this card for several years but I have had a few issues with it. Barclaycard say that you don't need to inform them if you are going away yet I always do as I choose not to take my mobile or computer with me when I travel abroad so I can't be contacted. One example of a problem was that after a trip to Iceland I came home to find several messages left on my landline to say someone had attempted to use my card fraudulently. I cancelled the card, paid for a credit check and worried a lot about what may happened but it eventually turned out that it was when my partner and I had had several unsuccessful attempts at using a 'pay at the pump' petrol station in Iceland. Yet Barclaycard hadn't previously been able to give us any details of the so called 'fraud' which caused us so much worry. I ended up taking out another credit card with a different company just to use abroad that allows you to put your travel details into their website. Other than that they are a good card provider. I can't comment on their interest rates as these days I just use it as a safe way to pay online and I pay the bill immediately. Reviewed on: 6th May 2016

Operated by robots

Despite being a Barclays Bank customer for MANY years, Barclaycard treated me like a new customer, with a derisory credit limit. Their non-native English speaking hotline agent called (from a witheld number, probably in Asia) and tried to explain that I need to build up a "credit history" which is unlikely, since I have never needed to borrow money! Not worth the space in my wallet - account closed, card destroyed. Reviewed on: 26th April 2018

Good deals on 0%

Deals good on 0% for many months but no reward for loyalty, I am shopping around for better deals elsewhere. Customer service good. Reviewed on: 15th April 2018

Great service

The app is the best and most user friendly app I have ever used. Reviewed on: 10th April 2018

Good Card

Had a good introductory offer with this card Reviewed on: 7th April 2018

great card great company

lovely company to bank with, always on point with assistance and help...would defanitly recommend Reviewed on: 4th April 2018

Good App, decent customer service response

Excellent credit card app. Great for foreign spending and cash withdrawal. Had issue with online secure password that was difficult to remove, but customer service were helpful and reimbursed me for the inconvenience. Reviewed on: 4th April 2018

Long term interest free

Have found my card brilliant. 29 months interest free and also applies to balance transfers Reviewed on: 4th April 2018

Great Card to have

Its great and the rewards and excellant Reviewed on: 4th April 2018

Looks after their customers

I had a Barclaycard platinum to make a big purchase. After paying off the total amount I tried to cancel they put credit on my account so I'd stay with them. They did this a few times for me which was really nice. Reviewed on: 4th April 2018

Never a problem

Had my Barclaycard for almost 20 years and never had an issue, great customer service, highly recommended! Reviewed on: 4th April 2018

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