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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 4 (299 reviews)

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3.95

Based on 299 reviews, last reviewed 5th Sep 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

It is impossible to contact this company. It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All... Read more Reviewed on: 29th May 2024

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Barclaycard Platinum Credit Card reviews (299)

Credit card I have had for many years

Credit card I have had for many years Reviewed on: 29th February 2024

It has been great, I was offered credit card without...

It has been great, I was offered credit card without banking with them, the bank I have been with for two years declined my credit card request because I have not lived in the country for 3 years but Barclay gave it to me on a flatter of gold. God bless all the staff in Barclay, they are life safer and I am now switching my other bank to them except Chase. Reviewed on: 15th February 2024

Hard to get contact special on line but over the pho...

Hard to get contact special on line but over the phone tools longer. From when I was decreasing my limit it’s never gives me more that I was decided back to previous one. Now decided reduced my limit for my better future. That means bank knows better how is my future? Without asking me. Reviewed on: 18th January 2024

Good bank

Good bank, offers ways of investing, offers advice Reviewed on: 29th September 2023

Trusted brand

Trust this brand of card. Always easy to use. Reviewed on: 31st July 2023

Platinum-coated!

Great app with the card, superior 0% purchases and balances, extremely competitive % on balance transfer, admin support second-to-none, notifications very timely and helpful...happy customer! Reviewed on: 27th July 2023

First credit card

I was originally approved for a credit card by Barclays and recently upgraded uk platinum. Really happy with Barclays overall. Reviewed on: 18th July 2023

Very good offers

Periodical balance transfer and money transfer offers are very handy Reviewed on: 14th July 2023

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Solid

Most secure and reliable card I have used. No hiccups and been given high limits. Reviewed on: 12th June 2023

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