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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 4.06 (337 reviews)

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4.06

Based on 337 reviews, last reviewed 3rd Sep 2026

14% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

54%

21%

13%

Latest highest rating:

5

Barclaycard Platinum - Flexible, fast and fair It was an easy application process, the app is excellent. Reminders are frequent and the limit was as generous. They offer cashback perks as well. All... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Stay Away - you are better off elsewhere The application process was easy and quick. that's where positives stopped. The card didn't arrive, rang the customer service team they said they can'... Read more Reviewed on: 18th August 2026

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

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Barclaycard Platinum credit cards reviews (337)

Worst company ever

Because of their technical issues and inability for me to contact them they left an erroneous late payment on my credit report. Spent weeks trying to contact them, went into branch, raised complaints and never heard anything. I can contact Halifax in under 5 mins. Got rejected for our mortgage today, estimated cost of £8k because of their incompetence. My complaint will be being escalated to the FCA. DO NOT USE THEM. Reviewed on: 26th June 2020

Excellent for using abroad

No charges on cash withdrawals or transactions overseas, highly recommended for those who work overseas regularly Reviewed on: 17th June 2020

Good card to have.

A good card to have, your flexible friend, covers you for all your purchases. One to count on Reviewed on: 10th June 2020

Excellent customer service and great credit card

This was my first ever credit card, they gave me a good limit with fantastic deal on interest as I had been a loyal Barclays customer for 10 years. Reviewed on: 3rd June 2020

Customer friendly credit card

I have had quite a few (probably too many) credit cards in my lifetime and Barclaycard has been the simplest, and customer friendly service I have experienced overall. Anything I needed to do with my card, whether that's to change my direct debit or organise a balance transfer etc, it has been very smooth process with no fuss. I've had no issues at all and I'm a very happy customer. Reviewed on: 29th April 2020

No complaints

I haven't had a bad experience with Barclacycard, but I haven't yet had any need to liaise with their customer services about anything. That is where you really find out what a company is like. The online banking works well and is user-friendly. Barclaycard also offer regular balance transfer deals to existing customers. No plans to move to a different provider any time soon. Reviewed on: 27th April 2020

Easy peasy

So simple to apply online. About 10mins later we were the proud owners of a Barclaycard. Reviewed on: 4th July 2019

Easy to use

Great customer service and app. Great functionality and good interest rates Reviewed on: 21st June 2019

No problems at all

Been with barclaycard platinum for several years and everything has gone perfectly, including reasonable increases to my credit limit. Reviewed on: 6th June 2019

Easy Set Up and Good Customer Service

Good communication and easy to speak to on the phone unlike some other banks. Frequent offers and deals on credit card for periods of interest free spending. Would recommend. Reviewed on: 16th May 2019

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