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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.88 (579 reviews)

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4.84

Based on 579 reviews, last reviewed 15th Jan 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great Uk brokers who really genuinely care about the... Great Uk brokers who really genuinely care about their customers and service! Reviewed on: 15th January 2025

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (579)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

I found the whole experience fluid and peaceful in a...

I found the whole experience fluid and peaceful in a usually stressful situation. I had friendly approachable brokers. I will be using next year when I need to review the mortgage. Gives me peace of mind. Reviewed on: 25th March 2024

Had a great experience and they worked around the cl...

Had a great experience and they worked around the clock to help me secure my mortgage Reviewed on: 25th March 2024

Very transparent and responsive.

Very transparent and responsive. They helped me get a great deal without having to even go to a branch when I got my first mortgage, and proactively got in touch to help me remortgage a few months before the mortgage initial rate was up. Really knowledgeable and not pushy. Already recommended them to friends! Reviewed on: 25th March 2024

Stuck with us till it mattered!

They got stuck with us for six months whilst we navigated the Scottish housing market and when it came time to pull the trigger all the support we had was quick efficient and got us the deal we wanted when we needed it. Reviewed on: 25th March 2024

Excellent customer service and attention to detail

I approached Better.co.uk through a recommendation from MoneysavingExpert website. I'm glad I out of the 3 mortgage brokers I contacted the customer service, attention to details and my needs resulted in me obtaining the mortgage I required at a very competative rate. I addition, they also helped me reassess and upgrade my life insurance provision as a result of my new mortgage. Reviewed on: 25th March 2024

Excellent customer service

Got my mortgage with better in October 2023. They were very helpful and kind. As a first time buyer I was very nervous but the staff at better, Ashleigh in particular, was absolutely fantastic and I was put at ease straight away. Reviewed on: 25th March 2024

Painless

My experience has been painless, they have explained everything and the online portal is extremely intuitive. Although the service is free (paid for by the lender), they have not pressured me about buying any of their addon services. Reviewed on: 25th March 2024

Very easy to deal with

Very easy to deal with and made it easy to speak to around work. Reviewed on: 25th March 2024

Received 5 star service.

Received 5 star service. Really easy and stressfree experience from start too finish. Reviewed on: 25th March 2024

Easy from start to finish.

Easy from start to finish. The process was efficient and great value for money Reviewed on: 25th March 2024

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