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Better.co.uk: Mortgage Broker reviews

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4.83
Based on 577 reviews, last reviewed 8th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

4

Efficiency We have experienced everything done on time efficiently. Reviewed on: 8th October 2024
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Joy

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
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jatt s
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (577)

A helping hand when you have no idea what you’re doing!

5
I can’t believe this is a free service! I had phone calls from them nearly every week to check in and help me with every choice I made. Everything was explained to be simply and without judgment of me not really knowing very much about mortgages at all! I only bought my parents house from them (which I had lived in anyway for 20 years but they were ready to retire and move somewhere quieter). I just wouldn’t have known what to do without Trussle/Better’s help! I started with Ian Mathias helping me, he is so friendly and informative and I spent the most time talking to him. Christine Brain helped me a lot near the end of mortgage acceptance and she is a lovely person to speak to on the phone, good sense of humour and bubbly. Niladri Chakraborty got all of my policies sorted very quickly and easily (mortgage protection etc) and explained to me why I needed them. And finally Kate Williams was another informative clear talker, all the staff I spoke to are just good at their jobs and get it done quickly and clearly for us and it’s all free! Reviewed on: 25th March 2024
Nicole Godson's avatar
Nicole Godson

It was a great experience, though a bit stressful...

4
It was a great experience, though a bit stressful but it was successful at last Reviewed on: 25th March 2024
Tracy Tancy's avatar
Tracy Tancy

From start to finish, top experience

5
From start to finish, Better informed me of any changes to rates and promptly found me the best deal, switching over the product without me doing any paperwork. Reviewed on: 25th March 2024
THR's avatar
THR

Best mortgage advisors

5
Best mortgage advisor , till now they helped me when needed Reviewed on: 25th March 2024
Raja L's avatar
Raja L

helpful and friendly

5
They were really helpful explaining what I needed to do at every step even when I felt I was asking stupid questions they were friendly and supportive Reviewed on: 25th March 2024
Kirsty D's avatar
Kirsty D

Fantastic from start to finish would highly recommen...

5
Fantastic from start to finish would highly recommend for anyone looking to purchase a property. great advice and highly knowledgable Reviewed on: 25th March 2024
Rebecca L's avatar
Rebecca L

You can't get "Better" than this!

5
It was a great experience. The best ever rate we could have received for our mortgage. All staff were very useful. Reviewed on: 25th March 2024
Rajan Talati's avatar
Rajan Talati

Mortgage

4
Friendly staff easy communication Reviewed on: 25th March 2024
Katie M's avatar
Katie M

Smooth and quick experience

5
It was a smooth and quick experience from start to finish, they found the best mortgage provider that fitted my needs and took into account how quick I needed it and did it all in just over 2 months Reviewed on: 25th March 2024
Diane w's avatar
Diane w

Really helpful and answer any questions you have.

5
Really helpful and answer any questions you have. Reviewed on: 25th March 2024
Amelia B's avatar
Amelia B

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