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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

A focus of responsive customer service

5
A focus of responsive customer service Reviewed on: 4th March 2025
Chris T's avatar
Chris T

Fast & detailed response to mortgage options appraisal

5
Assistance received involved detailed review of terms of mortgage offers at a time of rising bank base rates, giving me choices to partly mitigate mortgage cost rises. Under the circumstances this expert support was invaluable. Reviewed on: 4th March 2025
Sean K's avatar
Sean K

It's good when you talk to competent people

5
I've remortgaged twice with Better and it's always been a smooth experience dealing with competent agents. They moved quickly, offering me the different options that were realistically good for my situation and I've been always satisfied, si that I also recommended them to friends Reviewed on: 4th March 2025
Anonymous's avatar
Anonymous

I get very good mortgage in just half an hour

5
I get very good mortgage in just half an hour Reviewed on: 4th March 2025
Shahida dilawar's avatar
Shahida dilawar

Great customer service

4
Representatives offered good advice and were quick to complete tasks. They got back to you efficiently and in good time. I asked lots of questions and they made time for me. Reviewed on: 4th March 2025
Michelle H's avatar
Michelle H

Excellent Brokers

5
They were incredibly professional and managed to find us an affordable mortgage deal where many other brokers had failed to. Reviewed on: 4th March 2025
Adam M's avatar
Adam M

Friendly, supportive & professional service

5
Friendly, supportive & professional service Reviewed on: 4th March 2025
Michelle O's avatar
Michelle O

Great experience

5
The communication was good. The mortgage experts were very helpful. Reviewed on: 4th March 2025
Silviu Tierean's avatar
Silviu Tierean

Great service, good and clear communication, underst...

5
Great service, good and clear communication, understand the customer's need Reviewed on: 4th March 2025
W Lai's avatar
W Lai

Cheapest in town!

5
I usually always get comparative quotes when I get my quote from Better, but it's always a waste of time - the Better mortgages are always, well, Better! Reviewed on: 4th March 2025
Steve's avatar
Steve

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