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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.83
Based on 577 reviews, last reviewed 8th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Efficiency We have experienced everything done on time efficiently. Reviewed on: 8th October 2024
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Joy

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
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jatt s
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (577)

Had a great experience and they worked around the cl...

5
Had a great experience and they worked around the clock to help me secure my mortgage Reviewed on: 25th March 2024
Luke Simmons's avatar
Luke Simmons

Very transparent and responsive.

5
Very transparent and responsive. They helped me get a great deal without having to even go to a branch when I got my first mortgage, and proactively got in touch to help me remortgage a few months before the mortgage initial rate was up. Really knowledgeable and not pushy. Already recommended them to friends! Reviewed on: 25th March 2024
Zoe's avatar
Zoe

Stuck with us till it mattered!

5
They got stuck with us for six months whilst we navigated the Scottish housing market and when it came time to pull the trigger all the support we had was quick efficient and got us the deal we wanted when we needed it. Reviewed on: 25th March 2024
James Riley's avatar
James Riley

Excellent customer service and attention to detail

5
I approached Better.co.uk through a recommendation from MoneysavingExpert website. I'm glad I out of the 3 mortgage brokers I contacted the customer service, attention to details and my needs resulted in me obtaining the mortgage I required at a very competative rate. I addition, they also helped me reassess and upgrade my life insurance provision as a result of my new mortgage. Reviewed on: 25th March 2024
Ian Arbuckle's avatar
Ian Arbuckle

Excellent customer service

5
Got my mortgage with better in October 2023. They were very helpful and kind. As a first time buyer I was very nervous but the staff at better, Ashleigh in particular, was absolutely fantastic and I was put at ease straight away. Reviewed on: 25th March 2024
Ciara M's avatar
Ciara M

Painless

5
My experience has been painless, they have explained everything and the online portal is extremely intuitive. Although the service is free (paid for by the lender), they have not pressured me about buying any of their addon services. Reviewed on: 25th March 2024
David R's avatar
David R

Very easy to deal with

5
Very easy to deal with and made it easy to speak to around work. Reviewed on: 25th March 2024
Chris R's avatar
Chris R

Received 5 star service.

5
Received 5 star service. Really easy and stressfree experience from start too finish. Reviewed on: 25th March 2024
Alexandra ryan's avatar
Alexandra ryan

Easy from start to finish.

5
Easy from start to finish. The process was efficient and great value for money Reviewed on: 25th March 2024
Laura m's avatar
Laura m

well organised and helpful

5
It was very informative and flexible. they were respond it very patiently, friendly, promptly and quickly.. They were very helpful and organised and arranged my mortgage within the time. Reviewed on: 25th March 2024
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Rachel Raja

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