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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

New & current customer.

Excellent service from start to finish! Reviewed on: 3rd April 2025

One stop shop for remortgaging

Found the best rate and supported me throughout the remortgage process. Highly recommend. Reviewed on: 2nd March 2025

Very straight forward from start to finish.

Very straight forward from start to finish. Reviewed on: 2nd March 2025

I have used Better on a number of occasions.

I have used Better on a number of occasions. They are efficient, fast and communicate well Reviewed on: 2nd March 2025

unexpected bonus

I had a brilliant experience with remortgaging through Better, it was a smooth process to complete the remortgaging process online even for a technophobe like myself, I was kept fully informed by my named advisor Ritesh Malkan, and although there were some delays (due to the bank taking an unusual amount of time to process my application), there was a great service offered by Better that as I didn't get my mortgage approved within their guaranteed period of time (I think it was a week or so) I got a bonus so I actually made money from remortgaging! I definitely recommend Better! Reviewed on: 2nd March 2025

Deepak was amazing, brilliant customer service, keep...

Deepak was amazing, brilliant customer service, keep me updated throughout the process and took time to answer all my questions. Reviewed on: 2nd March 2025

Responsive to queries

The team is always there to answer queries, even if the main broker is on annual leave, another team member will respond to us on his/her behalf. Reviewed on: 2nd March 2025

Good mortgage options

Very helpful in identifying mortgage options and exploring alternatives to suit preferences and circumstances. Protection options OK but not as good as could find elsewhere / a bit pushy on some items where we had duplicate cover through employers. Reviewed on: 2nd March 2025

The mortgage advisor is extremely professional

The mortgage advisor is extremely professional and on top of things. Reviewed on: 2nd March 2025

Jamie from better was outstanding at keeping in cont...

Jamie from better was outstanding at keeping in contact and proving the best options already recommended to other people. Reviewed on: 2nd March 2025

Everything was easy and the people helpful

Everything was easy and the people helpful Reviewed on: 2nd March 2025

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