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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Responsive to queries

5
The team is always there to answer queries, even if the main broker is on annual leave, another team member will respond to us on his/her behalf. Reviewed on: 2nd March 2025
Raymond Y's avatar
Raymond Y

Good mortgage options

4
Very helpful in identifying mortgage options and exploring alternatives to suit preferences and circumstances. Protection options OK but not as good as could find elsewhere / a bit pushy on some items where we had duplicate cover through employers. Reviewed on: 2nd March 2025
Nathan's avatar
Nathan

The mortgage advisor is extremely professional

5
The mortgage advisor is extremely professional and on top of things. Reviewed on: 2nd March 2025
Vaibhav's avatar
Vaibhav

Jamie from better was outstanding at keeping in cont...

5
Jamie from better was outstanding at keeping in contact and proving the best options already recommended to other people. Reviewed on: 2nd March 2025
Oscar D's avatar
Oscar D

Everything was easy and the people helpful

5
Everything was easy and the people helpful Reviewed on: 2nd March 2025
Harry D's avatar
Harry D

Highly recommended mortgage advirors

5
Fast and good advice. Easily sorted out the remortgage, keeping me updated me regularly and finding the best deal. Have used multiple times now. Highly recommended Reviewed on: 2nd March 2025
Sinchan B's avatar
Sinchan B

Professional and efficient service

5
I dealt with Chris, he was efficient, supportive and easy to get along with. I have a difficult financial past and felt embarrassed about this, I felt no judgement from Chris, he was great. Reviewed on: 2nd March 2025
Janet Weir's avatar
Janet Weir

Shared ownership mortgage excellent service

5
Shared ownership mortgage excellent service Reviewed on: 2nd March 2025
martynandcarla@icloud.com's avatar
[email protected]

Great service

5
It was stress free experience, very helpful from start to finish. Reviewed on: 2nd March 2025
Paul M's avatar
Paul M

Friendly, knowledgeable and proactive

5
Friendly, knowledgeable and proactive Reviewed on: 2nd March 2025
Marc L's avatar
Marc L

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