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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2092 reviews)

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4.89

Based on 2,092 reviews, last reviewed 12th Mar 2025

139500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Quick, easy and helpful. Quick, easy and helpful. Pro-active in looking for better rates and even letting me know when they haven't improved. Reviewed on: 12th March 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2092)

Review of the Better.co.uk, Mortgage Broker:

As a first time buyer, I'm glad I went with Trussle!

I will preface this by saying that I had engaged with this company when they were known as Trussle. It was nice and easy to sign up and the directions and steps on what to do next were great! As a first time buyer, venturing into this new unknown was daunting to say the least, but my partner and I were put into the care of Priyanka Shah, who might as well have been an angel sent from the heavens. Any and all issues were handled by Priyanka promptly, and even when we had made mistakes with our application, and undoubtedly made her job harder, she handled it with a smile in her voice. If you get anyone half as good as Priyanka, you are well and truly in safe hands. I don't normally leave reviews for ANYTHING, but for this I had to make an exception. Reviewed on: 2nd March 2025

They were friendly, helpful and made it easy

They were friendly, helpful and made the process straightforward. Explained everything along the way. Reviewed on: 9th March 2025

Mortgage

Efficient and good experience. Good communication Reviewed on: 9th March 2025

Great service

Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025

Amazing 15 out of 10 !!

Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025

On top of my mortgage

Guys were responsive and sorted everything promptly. Reviewed on: 9th March 2025

Used them twice, Brilliant process, easy and would u...

Used them twice, Brilliant process, easy and would use them again for my next mortgage Reviewed on: 8th March 2025

Appreciated them following up on my case, as I've be...

Appreciated them following up on my case, as I've been very busy recently and not been able to adequately focusing on obtaining a good rate for my re-mortgage and I appreciated that the caseworker followed up with a phone call to ensure that we didn't lose out on any good rates on offer Reviewed on: 8th March 2025

Broker was very helpful and made the whole process f...

Broker was very helpful and made the whole process for a first time buyer much easier and less stressful than anticipated. Reviewed on: 8th March 2025

Excellent advice and customer service throughout wha...

Excellent advice and customer service throughout what is a stressful time. I really felt you were with us every step of the way. Reviewed on: 8th March 2025

I always feel like I’m in great hands with the bette...

I always feel like I’m in great hands with the better team. They are efficient and thorough and always have multiple options available to me. Hence why I keep coming back. Reviewed on: 8th March 2025

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