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Better.co.uk: Mortgage Broker reviews

4.85
Based on 622 reviews, last reviewed 9th Feb 2025
4200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Made the process of remortgaging very easy. Made the process of remortgaging very easy. Good range of competitive deals on offer. Very friendly and knowledgeable people. Refreshing to not have t... Read more Reviewed on: 9th February 2025
Tim B's avatar
Tim B

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (622)

Review of the Better.co.uk, Mortgage Broker:

Poor communication and timescale

1
Poor communication and timescale Reviewed on: 23rd April 2024

Stress free mortgage application

5
I had a mortgage arranged within 2 weeks and it was completely stress free. The customer service was incredible. Reviewed on: 21st March 2024

Team are responsive and call back in a reasonable ti...

5
Team are responsive and call back in a reasonable time frame if not immediately available Reviewed on: 21st March 2024

Excellent service throughout and very flexible to me...

5
Excellent service throughout and very flexible to meet my working commitments. Reviewed on: 21st March 2024

A dream for a first time buyer

5
Being a first time buyer i had loads of questions and Mia always answered them and never made me feel like i was a nuisance. She guided me through my options and made sure i thoroughly understood what this meant. Reviewed on: 19th March 2024

I have very efficient updates from day one.

5
I have very efficient updates from day one. I know exactly what I need and when I need to provide information. They have been in close contact constantly Reviewed on: 19th March 2024

Made it all look easy and saved us time and stress b...

5
Made it all look easy and saved us time and stress by completing the application for us. Reviewed on: 18th March 2024

Great experience at Better Co

5
Priyanka and Ellie have helped understand the how the system works. They have been thorough is helping me get the best/right deal for me. Can highly recommend Better co as mortgage advisors. Reviewed on: 18th March 2024

A First Time Buyers Dream!

5
We were thoroughly impressed by Jamie Flude and Kate Williams for their remarkable efficiency and expertise. They not only provided us with top-notch mortgage recommendations but also facilitated our interaction with the bank seamlessly. Their professionalism assured us that we were in capable hands. With access to over 100 banks, Better offered invaluable insights into hidden costs like arrangement and valuation fees that would have taken us a lot longer to assess on our own. We are thrilled that our mortgage application got approved and that there is no fee for using this amazing service. We will wholeheartedly recommend Better to all our friends and relatives. It's a dream come true for first-time buyers. Reviewed on: 17th March 2024

Great service

5
Swift and professional, excellent product and communication Reviewed on: 16th March 2024

10* experience

5
Amazing experience. This is a big step for us, remortgaging and my partner going on a mortgage for the first time. We went through 'better.co.uk'after being reccomended by a friend. We have had amazing and positive experience from the beginning. Our mortgage advisor Lily-May has been an exceptional advisor. Extremely friendly, approachable and answering all queries in full detail making us very much at ease and approachable. We have already reccomended the company to family, and will continue to do so. Lily went above and beyond to make sure the remortgage was tailered specifically to us and accomadating our needs and best interests. Cannot thank Lily and the team enough! Reviewed on: 16th March 2024