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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Fantastic support, less paperwork from my part and g...

5
Fantastic support, less paperwork from my part and good advice Reviewed on: 28th February 2025
Mireia's avatar
Mireia

Very professional and responsive to any queries I ha...

5
Very professional and responsive to any queries I had over any issues. Cannot ask anymore of them service 11 out of 10 Reviewed on: 28th February 2025
Greg Jones's avatar
Greg Jones

Paolo was super helpful!

5
Paolo was super helpful — he broke everything down into easy to understand terms and gave me the wider context too. I also like how easy the whole process was — it was low effort on my part. All of this was because of the Monzo integration. Great stuff. Reviewed on: 28th February 2025
OLIVER Z's avatar
OLIVER Z

Straight forward.

5
Straight forward. No hassle. Would definitely recommend. Reviewed on: 28th February 2025
Edward E's avatar
Edward E

Excellent customer service everything's explained cl...

5
Excellent customer service everything's explained clearly and best mortgage offer rates offered. Reviewed on: 28th February 2025
Jasvir Singh 's avatar
Jasvir Singh

Great customer service

5
Very conscientious- pulled out all of the stops searching the market for the best deal - would definitely recommend Reviewed on: 28th February 2025
Melinda Barrett's avatar
Melinda Barrett

Jamie was amazing he was so helpful to provide all t...

5
Jamie was amazing he was so helpful to provide all the info we needed he was even help when we were due to complete Reviewed on: 28th February 2025
Richard l's avatar
Richard l

Organised the right mortgage for us quickly

5
Organised the right mortgage for us quickly Reviewed on: 28th February 2025
Fiona Hero 's avatar
Fiona Hero

Very good experience with good communicatio...

5
It was a very good experience with good communication and I felt they were trying to help me the best they could and had fast responses , which not everyone in this field do. Reviewed on: 28th February 2025
Paul F's avatar
Paul F

Very efficient and well explained

5
Very efficient and well explained Reviewed on: 28th February 2025
Maria 's avatar
Maria

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