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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,139 reviews, last reviewed 8th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Superb work from both Ellie my case manager, and Naf... Superb work from both Ellie my case manager, and Nafisa my broker, everything seemed a breeze and everything answered quickly and in full detail. Reviewed on: 8th July 2025
William C's avatar
William C

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2139)

Paolo was super helpful!

5
Paolo was super helpful — he broke everything down into easy to understand terms and gave me the wider context too. I also like how easy the whole process was — it was low effort on my part. All of this was because of the Monzo integration. Great stuff. Reviewed on: 28th February 2025

Straight forward.

5
Straight forward. No hassle. Would definitely recommend. Reviewed on: 28th February 2025

Excellent customer service everything's explained cl...

5
Excellent customer service everything's explained clearly and best mortgage offer rates offered. Reviewed on: 28th February 2025

Great customer service

5
Very conscientious- pulled out all of the stops searching the market for the best deal - would definitely recommend Reviewed on: 28th February 2025

Jamie was amazing he was so helpful to provide all t...

5
Jamie was amazing he was so helpful to provide all the info we needed he was even help when we were due to complete Reviewed on: 28th February 2025

Organised the right mortgage for us quickly

5
Organised the right mortgage for us quickly Reviewed on: 28th February 2025

Very good experience with good communicatio...

5
It was a very good experience with good communication and I felt they were trying to help me the best they could and had fast responses , which not everyone in this field do. Reviewed on: 28th February 2025

Very efficient and well explained

5
Very efficient and well explained Reviewed on: 28th February 2025

Better is Amazing but Liam G is better!

5
Liam was very honest from the start, detailing what we're likely to expect from a pending amount and the process was SUPER smooth! Reviewed on: 28th February 2025

Excellent service, good deals and a user friendly in...

5
Excellent service, good deals and a user friendly interface. This made it a good experience. Reviewed on: 28th February 2025

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