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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,139 reviews, last reviewed 8th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Superb work from both Ellie my case manager, and Naf... Superb work from both Ellie my case manager, and Nafisa my broker, everything seemed a breeze and everything answered quickly and in full detail. Reviewed on: 8th July 2025
William C's avatar
William C

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2139)

Professional staff excellent service

5
Professional staff excellent service Reviewed on: 28th February 2025
Kamil Matyjanka's avatar
Kamil Matyjanka

Got us the right advice and best deal in the volatil...

5
Got us the right advice and best deal in the volatile market. Reviewed on: 28th February 2025
Sunil M's avatar
Sunil M

Great customer service & help with info & options too.

5
Great customer service & help with info & options too. Reviewed on: 28th February 2025
Tan D's avatar
Tan D

Steven was absolutely fantastic in sorting my matter...

5
Steven was absolutely fantastic in sorting my matters out. Definetely recommend Reviewed on: 28th February 2025
Sergey p's avatar
Sergey p

I had no issues.

5
I had no issues. My broker replied almost instantly and was very helpful Reviewed on: 28th February 2025
Anni's avatar
Anni

Fantastic!

5
Excellent service, really friendly and got a great deal Reviewed on: 28th February 2025
Sean's avatar
Sean

We Couldn't Have Asked For a 'Better' Experience

5
Paolo was our broker and as first time buyers, we couldn't have asked for a more diligent and caring individual to help us through this daunting process. He was there at every twist and turn and made sure we had the best and most up to date advice. Honestly, between Paolo and the wider Better.co.uk team, we couldn't have asked for a 'better' experience. Thank you so much. Ishta and Nathan Reviewed on: 28th February 2025
IshNath's avatar
IshNath

Advisor made my remortgage really easy and quite enj...

5
Advisor made my remortgage really easy and quite enjoyable as it can be very stressful normally. He did a wonderful job and fixed a deal before rates increased. Couldn’t be happier! Reviewed on: 28th February 2025
Katie B's avatar
Katie B

Fantastic support, less paperwork from my part and g...

5
Fantastic support, less paperwork from my part and good advice Reviewed on: 28th February 2025
Mireia's avatar
Mireia

Very professional and responsive to any queries I ha...

5
Very professional and responsive to any queries I had over any issues. Cannot ask anymore of them service 11 out of 10 Reviewed on: 28th February 2025
Greg Jones's avatar
Greg Jones

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