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Better.co.uk: Mortgage Broker reviews

4.85
Based on 622 reviews, last reviewed 9th Feb 2025
4200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Made the process of remortgaging very easy. Made the process of remortgaging very easy. Good range of competitive deals on offer. Very friendly and knowledgeable people. Refreshing to not have t... Read more Reviewed on: 9th February 2025
Tim B's avatar
Tim B

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (622)

Review of the Better.co.uk, Mortgage Broker:

Poor communication and timescale

1
Poor communication and timescale Reviewed on: 23rd April 2024

Very quick to respond to any queries.

5
Very quick to respond to any queries. Explained my options clearly and understandably. Reviewed on: 16th March 2024

Very helpful and got a better rate than others had b...

5
Very helpful and got a better rate than others had been able to Reviewed on: 15th March 2024

being professional and provided the best possible op...

5
being professional and provided the best possible option to the customers Reviewed on: 14th March 2024

Jamie was excellent!

5
Jamie was excellent throughout the entire process. Kept me upto date throughout and was always prompt to reply to questions i had. Reviewed on: 14th March 2024

Very proactive and helpful.

5
Very proactive and helpful. Have experienced and capable staff. The only down side is things did get a little delayed with hand overs between staff, and they have been contacting me too early for a mortgage renewal due to their systems not being updated correctly with a remortgage I did with them after the initial mortgage. Reviewed on: 13th March 2024

Great service , used for a mip and highly knowledgea...

5
Great service , used for a mip and highly knowledgeable Reviewed on: 13th March 2024

Jamie made the whole process of remortgaging to move...

5
Jamie made the whole process of remortgaging to move house extremely simple and stress free,he was competent, knowledgeable and able to explain the benefits of different mortgages in a way that made it easy to understand. Christine kept me well informed of the progress of the mortgage in a timely and professional way. The company have done 2 remortgages for me now and at every stage of the mortgages they have made it extremely easy for me and stress free, it has been a smooth process and the mortgages I have had turned out to be excellent choices with hindsight. I couldn't recommend this company high enough the professionalism from start to finish is efficient, friendly and highly competent. I will most certainly be asking jamie to sort out any future mortgage for me again! Reviewed on: 13th March 2024

quick service, extremely friendly & professional

5
quick service, extremely friendly & professional Reviewed on: 13th March 2024

Held my hand with a brilliant combination of technol...

5
Held my hand with a brilliant combination of technology and people. Help when I needed it. Let me set up the mortgage at times I was free. Reviewed on: 13th March 2024

It was flawless.

5
It was flawless. They made a stressful situation as painless as possible Reviewed on: 13th March 2024