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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2137)

Better mortgages were excellent

Responsive service, easy to contact, good communication between team members. Our case was managed by different people throughout the process, but this didn’t cause any issues at all. Reviewed on: 2nd March 2025

Easy to work with, diligent and generally quick.

Easy to work with, diligent and generally quick. Would not hesitate to recommend. Reviewed on: 2nd March 2025

Our advisor was really helpful and patient with us.

Our advisor was really helpful and patient with us. We felt really well informed on making our decision. Reviewed on: 2nd March 2025

100% recommend

Ryan was super helpful quick and easy made things easy to understand and secured a mortgage for us with a decent mortage rate would recommend! Reviewed on: 1st March 2025

Would recommend to anyone wanting a mortgage.

Would recommend to anyone wanting a mortgage. Jai Patel and his team were so helpful, communicative, found great options for us and kept watching the interest rate to improve our offer. Reviewed on: 1st March 2025

Need more training

I used their service some months ago for my first mortgage. Success but, I wasn't fully satisfied with the experience. There are two phases in the process . In the first you have a mortgage broker helping you find the right mortgage and apply for it. I was very satisfied with that part. In the second phase, an application manager steps in as an intermediary between you and the lender. I wasn't happy with my application manager. I got the impression that they had no clue. The lender was asking for more information and pieces of evidence but the manager could not clearly explain what was being asked. The manager had difficulty even contacting me. Delays were introduced into the process because of those issues. I really hope they are getting better training nowadays so that everyone involved can deliver Reviewed on: 1st March 2025

They made the process effortless, my broker was inf...

They made the process effortless, my broker was informative, kept me updated all the time, I will recommend it to my friends and definitely use their services in future Reviewed on: 1st March 2025

Quick response , good process oriented team & one of...

Quick response , good process oriented team & one of the best in market . Reviewed on: 1st March 2025

Had a really bad experience with Better.

Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant we lost a lot of money upfront. Even though the mortgage ended up with very slightly cheaper monthly repayments it really messed us around as first time buyers and meant we couldn’t do the home improvements we’d planned when we moved in. Reviewed on: 1st March 2025

Great experience and was well looked after:)

Great experience and was well looked after:) Reviewed on: 1st March 2025

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Better.co.uk: Mortgage Broker reviews

98% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Better.co.uk: Mortgage Broker now

Better.co.uk Mortgage Broker reviews (2137)

Better mortgages were excellent

Easy to work with, diligent and generally quick.

Our advisor was really helpful and patient with us.

100% recommend

Would recommend to anyone wanting a mortgage.

Need more training

They made the process effortless, my broker was inf...

Quick response , good process oriented team & one of...

Had a really bad experience with Better.

Great experience and was well looked after:)

Review Better.co.uk: Mortgage Broker now

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