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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2088 reviews)

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4.89

Based on 2,088 reviews, last reviewed 10th Mar 2025

139100% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very effective and friendly service. Very effective and friendly service. Thank you for sorting my mortgage, was happy then and happy now in my flat! Staff were helpful and took time to a... Read more Reviewed on: 10th March 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2088)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

Excellent service

I have used Better twice - once for buying my first home, and then for remortgaging. Excellent service both times, and had particularly good support the first time around when a number of flats feel through! Reviewed on: 1st March 2025

Easy to get a quote and a comparison of rates, and t...

Easy to get a quote and a comparison of rates, and there tended to be good communication with relatively easy access to an agent . Reviewed on: 1st March 2025

Timely manner reached out and continued to the suppo...

Timely manner reached out and continued to the support until the finish of mortgage process Reviewed on: 1st March 2025

Excellent

Very efficient, kept me updated with the process. Chantelle Joseph and Ellie walker were both excellent. Reviewed on: 1st March 2025

professional and efficient.

All staff were professional and efficient. They went the extra mile to sort our mortgage. You can rely on them. Reviewed on: 1st March 2025

It was very easy

Very easy and they guide you through it step by step. Used them since they were called trussle. Reviewed on: 1st March 2025

Fantastic customer experience!

Easy, seamless, stressless service. Understood my requirements & delivered a hassle free customer experience. Reviewed on: 1st March 2025

Kept informed throughout the process

Kept informed throughout the process Reviewed on: 1st March 2025

very responsive and detailed recommendation

very responsive and detailed recommendation Reviewed on: 1st March 2025

Better helped us secure our mortgage, in the end but...

Better helped us secure our mortgage in the end but their customer service wasn’t the best. We struggled to know who to contact as we got past around multiple people and it was never clear who should be our POC. That being said when they were available they were helpful! Reviewed on: 1st March 2025

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