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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2140)

Amazingly helpful

5
Priyanka was fantastic, reviewed the many options for us when circumstances changed and couldn’t have been more helpful for us. This is the second time I’ve used better and will continue to do so when we remortgage. Reviewed on: 1st March 2025

Helpful, responsive, knowledgeable and with best deals

5
Assistant Nafisa was very helpful and responsive, the deals were on par with others (e.g. Habito) but had a slight edge with bonuses / cash backs. After selecting the deal the process was very smooth and as-planned with good frequency of status updates (~2 per week) Reviewed on: 1st March 2025

No charge, very supportive people

5
No charge, very supportive people Reviewed on: 1st March 2025

Great service, fast efficient.

5
Great service, fast efficient. My consultant was a pleasure to desk with Reviewed on: 1st March 2025

Really great, can thoroughly recommend

5
Really great, can thoroughly recommend Reviewed on: 1st March 2025

It was my first time and other brokers were messing...

5
It was my first time and other brokers were messing me about. My experience from start to finish was immaculate and humane. I was well informed and my needs were met. Reviewed on: 1st March 2025

Very smooth experience, helpful and friendly and eas...

5
Very smooth experience, helpful and friendly and easy to navigate Reviewed on: 1st March 2025

Agent Feedback

5
Paolo has beaten dealing with our concerns and preferences. Highly recommend Reviewed on: 1st March 2025

Great customer service, friendly, good communication.

5
Great customer service, friendly, good communication. Reviewed on: 1st March 2025

Excellent team

5
A favourable experience . Was kept to date at all times . Developed a good rapport with my agent . Reviewed on: 1st March 2025

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