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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (1998 reviews)

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4.89

Based on 1,998 reviews, last reviewed 3rd Mar 2025

131500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Would definitely recommend Better made the process of obtaining a mortgage really straightforward. Jamie and Kate were really helpful throughout with excellent communication an... Read more Reviewed on: 3rd March 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (1998)

Review of the Better.co.uk, Mortgage Broker:

Jamie was amazing from start to finish found me opti...

Jamie was amazing from start to finish found me options and went through everything with me. I’m now in my brand new house by the beach. Reviewed on: 29th January 2025

They were extremely helpful for finding me a mortgage and even when faced difficulties they didn't stop until they found the best deal for me. Communication about progress was always on point, they never let me wonder what was going on. I kept recommending them to friends and colleagues too. Reviewed on: 28th February 2025

Best service for finance

They helped us get the best mortgage for our financial situation. Reviewed on: 28th February 2025

Very helpful and understanding!

Very helpful and understanding! Found the best deal for me and answered all my questions during the whole process! Kept me in the loop and not just wondering what’s going on! Definitely would recommend Reviewed on: 28th February 2025

I recommend to all my friends.

I had a very tricky buying process with constant battles with solicitors. Better.co.uk. Where the smoothest part of the process and they were more on the ball than all the other party’s involved. They went above and beyond what I expected and got me a great deal. Reviewed on: 28th February 2025

Excellent Customer Service

I recently worked with Better for my mortgage loan, and I couldn't be happier with the experience. From start to finish, the team was professional, knowledgeable, and incredibly patient in answering all my questions. The loan officer Jaivik Patel took the time to explain every step of the process, ensuring that I fully understood my options. They provided clear communication and prompt updates, making what can often be a stressful process feel smooth and manageable. What stood out the most was their dedication to customer service. Whether it was responding to my emails quickly or walking me through paperwork, they made me feel valued and supported. Thanks to Better I was able to secure a great loan with competitive rates, and I’m now a proud homeowner. I highly recommend them to anyone looking for a mortgage lender who truly cares about their clients. Reviewed on: 28th February 2025

Straight forward advice.

Straight forward advice. Whole process ran smoothly Reviewed on: 28th February 2025

hard to find our first mortgage/remortgage

They helped us the day the pound was tanked still manage to find our first mortgage, then they helped us remortgage 2 years later and given us security with a great deal. They went above and beyond to keep trying even when pushed back. Reviewed on: 28th February 2025

Easy to use

Easy to use with advisers who were friendly and knowledgeable. Reviewed on: 28th February 2025

Fantastic Service Highly Recommend!

Fantastic Service – Highly Recommend! We had such a great experience sorting out our mortgage with these guys. From the start, they were super helpful, making everything really easy to understand and keeping us updated every step of the way. What really stood out was how smooth and stress-free the whole process felt. They explained everything clearly, no confusing jargon, and genuinely seemed to care about finding the best deal for us. And they did! We ended up with an amazing rate that we might not have found on our own. If you're looking for a mortgage, I’d 100% recommend giving them a go. Brilliant service, super friendly team, and an all-round great experience! Reviewed on: 28th February 2025

Plain sailing

It was very smooth. We got a decent rate and the process was very simple and easy Reviewed on: 28th February 2025

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