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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

A fantastic customer experience!

5
We were aware if the short timescale we had to secure the best mortgage deal and we wanted people on our side who would really work for "us". With both Panitsa and Carmen we quickly knew that we had come to the right place! We were kept informed and updated at every stage. The Trussle team instinctively knew when we would be looking for feedback and were always pro-active in supplying this. I will use thier services again and would/will recommend them to others....a fantastic customer experience....Michael Skiffington Reviewed on: 8th April 2021
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Michael Skiffington

Trussle means no fussle

5
Everything was well explained and I was given good options Reviewed on: 8th April 2021
David Roberts's avatar
David Roberts

Fantastic service

5
Trussle were fantastic, so easy to talk to, so knowledgeable and sorted my mortgage with no issues, and all for free! Brilliant! Reviewed on: 8th April 2021
Sally's avatar
Sally

Fast, friendly and efficiently

5
Couldn’t ask for anything better. They really help explain a complex process in very easy digestible steps. Always responsive and standing ready to help you out. Reviewed on: 8th April 2021
Simon's avatar
Simon

Excellent proffessional service.

5
Easy to use and reticent online effective service Reviewed on: 8th April 2021
Gary hughes's avatar
Gary hughes

Great and easy service

5
I wanted to remortgage my house, I was looking for a repayment mortgage as I had a buy to let investment property. Trussle made the experiance very easy and seemless, they gave me a dedicated advisor and I felt like I hardly did anything myself. Reviewed on: 7th April 2021
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Mr Mistry

Good experience and great outcome

5
Through Trussle we found one of the best deals available for us. I would have no hesitation in using Trussle again. Reviewed on: 7th April 2021
Neil's avatar
Neil

Very pleased in how we were helped

4
The wife and I applied for mortgage which trussell helped us with they were fantastic , I would recommend to anyone. Brilliant though covid 19 which slowed it all down but brilliant company. Reviewed on: 7th April 2021
Lee jones's avatar
Lee jones

Amazing

5
Super easy since Trussle do the searching for you We could ask any questions and didn't feel silly for asking them! The team that helped us were so friendly and kept us well informed every step of the way Thank you Trussle! Reviewed on: 7th April 2021
Gemma's avatar
Gemma

Brilliant service and so very polite and helpful.

5
Brilliant communication, staff were so helpful and polite and definitely found me a great deal! Reviewed on: 7th April 2021
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Cecily

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