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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2126 reviews)

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4.89

Based on 2,126 reviews, last reviewed 1st May 2025

3370% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The whole process was seamless, outstanding in fact... The whole process was seamless, outstanding in fact - quick responses and kept informed at all times. Honestly, the whole process was so simple and s... Read more Reviewed on: 1st May 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2126)

Review of the Better.co.uk, Mortgage Broker:

I think there where a few small sticking points arou...

I think there where a few small sticking points around details of documents needed particulalry outside of typical user flow, so in our case self employed, which slowed things dow . Reviewed on: 28th February 2025

Appreciated them following up on my case, as I've be...

Appreciated them following up on my case, as I've been very busy recently and not been able to adequately focusing on obtaining a good rate for my re-mortgage and I appreciated that the caseworker followed up with a phone call to ensure that we didn't lose out on any good rates on offer Reviewed on: 8th March 2025

Broker was very helpful and made the whole process f...

Broker was very helpful and made the whole process for a first time buyer much easier and less stressful than anticipated. Reviewed on: 8th March 2025

Excellent advice and customer service throughout wha...

Excellent advice and customer service throughout what is a stressful time. I really felt you were with us every step of the way. Reviewed on: 8th March 2025

I always feel like I’m in great hands with the bette...

I always feel like I’m in great hands with the better team. They are efficient and thorough and always have multiple options available to me. Hence why I keep coming back. Reviewed on: 8th March 2025

Very helpful and prompt with communication.

Very helpful and prompt with communication. Things were done on the time they were promised. Reviewed on: 8th March 2025

Ellie was very professional and friendly, I couldn’t...

Ellie was very professional and friendly, I couldn’t ask for anything else Reviewed on: 7th March 2025

Exceptional quality of service throughout the whole...

Exceptional quality of service throughout the whole process. Excellent communication and value for money. Reviewed on: 7th March 2025

I would highly recommend Better.

I would highly recommend Better.co.uk Mortgages. Paolo Saporetti & Kate Williams were outstanding. They were incredibly helpful and supportive every step of the way! Paolo handled our case very professionally, always putting our needs as customers first. He even managed to adjust our deals a couple of times as the rates started to drop. Paolo & Kate much appreciated! Reviewed on: 7th March 2025

Good process, just unecessary duplication of sharing...

Good process, just unecessary duplication of sharing the same ID docs with conveyor Reviewed on: 7th March 2025

So easy and helpful

Found me a great deal, and followed it though to the end was so easy to deal with and so helpful. Reviewed on: 7th March 2025

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