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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,134 reviews, last reviewed 27th May 2025
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great company. Great company. Would highly recommend. Reviewed on: 27th May 2025
James W's avatar
James W

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2134)

Review of the Better.co.uk, Mortgage Broker:

Easy

5
We had huge concerned buying a property after lockdown. Our mortgage options shrunk massively because of the reduction in mortgage products on the market. This wasn’t a problem for Trussle, and their opening hours allowed us to apply for a product that was going to be withdrawn the next day. Always helpful, professional and polite. Recommend to everyone! Reviewed on: 23rd February 2021

Harry was an excellent advisor.

5
Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Great value mortgage broker, good service

5
Dan provided excellent customer service throughout and locked in a great mortgage rate for me. The service was free of charge as well which was fantastic. Reviewed on: 9th March 2025

They were friendly, helpful and made it easy

5
They were friendly, helpful and made the process straightforward. Explained everything along the way. Reviewed on: 9th March 2025

Mortgage

4
Efficient and good experience. Good communication Reviewed on: 9th March 2025

Great service

5
Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025

Amazing 15 out of 10 !!

5
Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025

On top of my mortgage

5
Guys were responsive and sorted everything promptly. Reviewed on: 9th March 2025

Used them twice, Brilliant process, easy and would u...

5
Used them twice, Brilliant process, easy and would use them again for my next mortgage Reviewed on: 8th March 2025

Appreciated them following up on my case, as I've be...

5
Appreciated them following up on my case, as I've been very busy recently and not been able to adequately focusing on obtaining a good rate for my re-mortgage and I appreciated that the caseworker followed up with a phone call to ensure that we didn't lose out on any good rates on offer Reviewed on: 8th March 2025

Broker was very helpful and made the whole process f...

5
Broker was very helpful and made the whole process for a first time buyer much easier and less stressful than anticipated. Reviewed on: 8th March 2025