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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2128 reviews)

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4.89

Based on 2,128 reviews, last reviewed 6th May 2025

3288% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

5 star service Great communication on a regular basis never more than a phone call away to help to answer question or queries. Reviewed on: 6th May 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2128)

Review of the Better.co.uk, Mortgage Broker:

Better. Got me a good deal

Better.co.uk found me a much better mortgage deal than I was on. My remortgage process was somewhat complicated, and there were times when it wasn’t clear who was doing what (between Better, the mortgage company, and their lawyers). However, I think a lot of that was out of Better’s hands. Their agents were very friendly and helpful. Reviewed on: 3rd March 2025

5 star service

Great communication on a regular basis never more than a phone call away to help to answer question or queries. Reviewed on: 6th May 2025

No complaints at all, great communication, everythin...

No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025

The whole process was seamless, outstanding in fact...

The whole process was seamless, outstanding in fact - quick responses and kept informed at all times. Honestly, the whole process was so simple and stress free. They kept everything clear with great communication, sent regular email updates so I always knew what was happening, they found me the best rate and even swapped half way through when the intrest rate lowered.... I couldn’t recommend them more. If anyone’s ever thinking about switching or needs mortgage advice, definitely check them out. Reviewed on: 1st May 2025

Brilliant service!

Very efficient and personable. Literally didn’t have to do a thing apart from pride my old mortgage number. Reviewed on: 30th April 2025

Amazing experience from start to finish

Amazing experience from start to finish Reviewed on: 16th April 2025

Stress free mortgage renewal

Renewing your mortgage can be very stressful but Better took that stress away and nearly made the process pleasurable Reviewed on: 15th April 2025

Just perfect, simple.

Just perfect, simple. Excellent communication Reviewed on: 15th April 2025

Paolo was brilliant

Paolo was brilliant - Personal service and nothing was too much to ask Reviewed on: 8th April 2025

Very professional service

Very professional service offering what I felt was a tailored package for my mortgage leading to a hassle free transaction. Reviewed on: 8th April 2025

Absolutely brilliant.

Absolutely brilliant. great customer service and really feel like they are committed to getting best deals. Lovely friendly staff always answering all questions and helping guide us through everything Reviewed on: 6th April 2025

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