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Bikesure: Motorbike reviews

Name: Motorbike
Rating: 1.23 (66 reviews)

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1.22

Based on 66 reviews, last reviewed 1st May 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

3 star

2 star

93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Latest lowest rating:

1

Insured online they took money then next day had pho... Insured online they took money then next day had phone call from them with a load of demands they wanted me to send them licence check, proof of addre... Read more Reviewed on: 1st May 2025

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Bikesure Motorbike reviews (66)

Review of the Bikesure, Motorbike:

Happy to con a pensioner, disgusting people

I’m a pensioner and got a quote from Bikesure for my motorcycle that was coming up for renewal, the quote of £104 was better than my current insurer so I accepted, my renewal wasn’t due to start for ten days, I stupidly paid the £104 and a number of days later Bikesure contacted me to amend the quote to a ridiculous £270 and demanded the extra money, I of course said i couldn’t pay an extra £170 so wouldn’t be insuring with them, bear in mind my insurance wasn’t due to start for a week. They then cancelled my policy and only refunded me £37, stole the rest, so i didn’t even have a single days insurance with them, despite contacting them several times they weren’t interested and said I had been refunded what I was owed, you signed the agreement they said !! This seems to be a common con that they use to get your money for doing nothing as I read other reviews of them doing the same, absolutely disgusted by them. Reviewed on: 16th November 2024

I wont be going back to them

i had to change my motor bike to a new one my direct debt went from £31pm to £72pm, yet when i go to outer insurers i am £350 for the year, i have been speaking to people that have same bike 17 year old is £280 with Bike sure 19 year old who has had 2 claims in a year and bike is kept on street where anyone could steal it like his last bike was is only £400 and more and more of the same, i am 35 with no claims no points and have a good job bike is secure at home and work yet i am paying so much more for the same bike at the same time. was told is due to changing mid policy so i have been charged £350 for chagrining my bike hopefully they keep losing customer in the long term and they learn a lesson or go out of business. Reviewed on: 30th April 2020

robbed

I had an issue last year when I bought the insurance online. Then i was contacted to clarify few details and it turned out that my policy went £500 up due to the fact that I will most likely be changing my commuting destination during the period of this policy... so I decided to cancel. Which costed me £45+. Absolute joke. I thought I will give it a chance once again this year. Same story plus £30 for two days of being insured. Very poor approach to customers. I feel robbed of money and time. If you wish to insure with them as the price seems very affordable. Make sure you do it over the phone. Reviewed on: 8th July 2019

Waste of time and money

Really terrible. They don't hold quotes offered through compare websites. I was charged an additional £170 for reasons not made known and the customer service is awful. I spent hours on the phone with the customer service team and they still didn't resolve the issue. The company even tried to persuade me that I was not licenced to ride my motorbike. They had not done their research and didn't even apologise after I directed them towards evidence proving otherwise. After all of the charges and admin fees, frankly it's fraudulent how this company ripped me off. Reviewed on: 17th November 2018

Buyer beware go Elsewhere

Charged a fortune for cancelling a policy after two months. When I challenged the amount they told me I would get back they increased it. Why were they not honest up front. Just trying to rob me. I will NEVER use this company again. Reviewed on: 11th September 2018

Do not use bikesure

do not use bikesure holding me ransom for £50 ..if you use bikesure you will be sorry 100% ripped me of..im starting a case with offcom Reviewed on: 7th July 2018

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