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Buckinghamshire Building Society: Savings reviews

4.49
Based on 659 reviews, last reviewed 27th Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
26%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely experience. Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries. Reviewed on: 27th November 2024
Julie j's avatar
Julie j

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024
TECHNOPHOBE's avatar
TECHNOPHOBE

About this product

Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Buckinghamshire Building Society Savings reviews (659)

Review of the Buckinghamshire Building Society, Savings:

Lovely experience.

5
Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries. Reviewed on: 27th November 2024

AGM Review

5
Could not ask for better, always none better, you pay great attention in giving members, excellent deals, effective service and good value savings Reviewed on: 1st May 2022

AGM Review

4
Long established, my father saved with you ( he was born 1909) Reviewed on: 1st May 2022

AGM Review

5
They have served me well for 60+ years Staff always very helpful Reviewed on: 1st May 2022

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

1
I had had modest savings with Bucks Building Society since the 1990s. But then they took my savings away from me, only telling me when I phoned that the account had been closed. After a lot of worry that I had been scammed, it turned out that Bucks themselves had closed my account and taken my savings! The Financial Ombudsman Service advise me that there were a number of similar closures around this time. Well, I got my savings back .... eventually .... But then they reckoned I was only due £1.35 in interest. When I queried this, it turned out the correct figure was over £40! SO IF YOU WANT A SOCIETY THAT TAKES YOUR MONEY AWAY FROM YOU WITHOUT YOUR CONSENT, AND THEN TRIES TO GET AWAY WITH PAYING YOU A FRACTION OF THE INTEREST YOU ARE DUE, GO TO THE BUCKS! I corresponded directly with the Chief Executive, Board of Directors and Head of Operations after the problem became apparent. They took months dealing with things, and, when I further complained about their service, they took weeks looking into this and then the person who had dealt with the original case (Yes, the person I was complaining about!) reviewed the case and advised their service was perfect! .... (REALLY??? .... A RESPECTED FINANCIAL INSTITUTION THAT CALCULATES INTEREST AT £1.35 RATHER THAN OVER £40 .... PERFECT ?????) If I had not queried things, I would have been left with just £1.35 interest. And if I hadn't complained after discovering my money had been taken, I'd have had no savings, and no interest! Reviewed on: 31st March 2022

Very reliable and trustworthy people. Excellent service.

5
I visited them on 10 July 2021 for a quote. Their customer service was on point and fast. Kind and helpful staff too. I loved every step of the experience. Reviewed on: 31st August 2021

Savings review

5
Staff are so friendly, always there to help Reviewed on: 30th April 2021

Savings review

5
Efficient and easy to use services Reviewed on: 30th April 2021

Savings review

5
I would like to be able to access my account fully onlline Reviewed on: 30th April 2021

Savings review

5
The staff are friendly, approachable and speak clearly Reviewed on: 29th April 2021

Savings review

5
Excelllent rate on regular savigns account Reviewed on: 29th April 2021

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