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By Miles: Car Insurance reviews

4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

When it comes to report a claim then the nightmare s...

1
When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a claim. Every time the person answer and checked my details they were saying it's not this department to deal with and they will put me to another and it was constantly for 3 hours. Then I gave up, as need brake from this silliness. My case still not set up or resolved yet. Reviewed on: 14th November 2024

A very good insurance

5
I recommend with confidence. I am already in my second year and I am very happy for your services. Reviewed on: 5th October 2022

Economical Driving

5
I do not use my car every day and By Miles car insurance is perfect for me. The annual premium and excellent charge per mile mean that my driving is economical as I know exactly how much I spend each month. Reviewed on: 5th October 2022

Best All rounder

5
Great concept/Great Price/Great service/Great support. Reviewed on: 5th October 2022

Literally an invaluable service

5
Easy to set up - By Miles guided me all the way. They keep me informed of my mileage use and send regular messages to confirm this. I feel I'm in control of the costs of running my car - and I have By Miles to thank for that. Reviewed on: 5th October 2022

Excellent

5
Excellent service Excellent customer service Excellent products Reviewed on: 5th October 2022

Only pay for what you drive

5
This is my second year with By Miles. On comparison sites, By miles quoted me half of the next cheapest insurer so I have saved immensely. Most of my driving is to and from my place of work (2 miles from home) so I am really glad to be with a company who takes my low mileage into consideration and allows me to pay accordingly. Thank you By Miles. I will definately be a long time loyal customer. Reviewed on: 5th October 2022

Great Prices, Great Features

5
Just joined and mighty impressed so far. The added features of having the tracking device (car checks, if gets stolen etc) are great. Pricing is also much better than my previous insurer Reviewed on: 5th October 2022

Great product at fair rates

5
Perfect insurance for our second car which we use less often. Unlike most other insurance companies, By Miles behaves like a company that values its customers and has a progressive and forward thinking approach to customer service. Reviewed on: 5th October 2022

Fairly priced car insurance

5
For someone who doesn't drive much, this is a no-brainer. I pay for what I use. No more, no less. Genius idea. Reviewed on: 5th October 2022

Getting By Miles for my car insuranc

5
Getting By Miles for my car insurance is the best thing I have ever done. The savings have been an absolute god send for me. I have saved half compared to my last insurer. I would not use anyone else now. A brilliant company to deal with. Reviewed on: 5th October 2022