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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good communication, easy to apply, benefit of car tr...

5
Good communication, easy to apply, benefit of car tracking and only pay for miles you actually drive. Reviewed on: 19th August 2025

Suoer duper

5
Nice to clock miles. Also great to have tracking feature . Good folks to deal with Reviewed on: 19th August 2025

Unbeatable on price!

4
Unbeatable on price and a much fairer pricing structure than other insurers. Reviewed on: 19th August 2025

Good value for money

5
I have been with By Miles for 3 years, and as someone who does very little mileage, they are perfect for my requirements. Reviewed on: 19th August 2025

I've had a change in how much I needed to travel for...

5
I've had a change in how much I needed to travel for work , and got in touch with customer services. I had excellent service and very helpful Reviewed on: 19th August 2025

Tracker so easy to install, App is good for keeping...

5
Tracker so easy to install, App is good for keeping track of mileage each journey Reviewed on: 19th August 2025

Very helpful when I had to explain car was off the r...

5
Very helpful when I had to explain car was off the road for repairs. Reviewed on: 19th August 2025

The App is really easy to use.

5
The App is really easy to use. Any contact made to an advisor is always quickly responded to and always responded with kindness Reviewed on: 19th August 2025

Debt free, pay as you go, excellent

5
Debt free, pay as you go, excellent Reviewed on: 19th August 2025

So far good

5
So far no problems. Was a bit surprised that price per mile went up by 1/3 when purchased smaller engine car. Reviewed on: 19th August 2025

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