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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Best insurance for me

5
As a low mileage driver the insurance suit my need. I will definitely recommend it to others. Reviewed on: 19th August 2025
Osas i's avatar
Osas i

THE PERFECT SERVICE

5
Moving address and adding a family member on the policy was an amazing experience which i have never felt in all my years as a motorist and with car insurances from most leading names in the industry. Great respect for this organisation service is on different level from all others and a very well done to the management. Reviewed on: 19th August 2025
costas t's avatar
costas t

As being with Miles the good thing is that I pay fo...

5
As being with Miles the good thing is that I pay for the miles I drive and end of the year I am paid back the miles I don’t drive and definitely I have recommended to my family and friends Reviewed on: 19th August 2025
Naghamana I's avatar
Naghamana I

By miles is a cheaper way to get insurance especiall...

5
By miles is a cheaper way to get insurance especially if you are not a driver who drives here there and everywhere for the sake of it.i have already recommended this to a few who only drive to the supermarket Reviewed on: 19th August 2025
Maria c's avatar
Maria c

Excellent service and insurance provider!

5
Excellent service and insurance provider! Competitive pricing, even at renewals which is unheard of and the app is very easy use. Reviewed on: 19th August 2025
SG's avatar
SG

Your service has been very good, I’ve had no issue n...

5
Your service has been very good, I’ve had no issue nor complaints. I’ve been with you guys for many years and have always been helpful. Reviewed on: 19th August 2025
Serkan coskun's avatar
Serkan coskun

Best car insurance

5
App is easy to use and navigate, easy to track usage. Never had any issues with tracker. I had to contact a couple of times but so easy and questions resolved quickly Reviewed on: 19th August 2025
Jo W's avatar
Jo W

Really good value for money, especially as someone w...

5
Really good value for money, especially as someone who does low mileage. Customer service are always very friendly and responsive Reviewed on: 19th August 2025
JM's avatar
JM

Happy driving

5
My second year with By Miles and if it's as great as the first year then it will be something to celebrate and I hope to continue with By Miles for years to come. For the first time I can remember my renewal actually went down in price which must be a good thing. If I get close to my set milage it is so easy and cheap to order a few more miles on the PC or mobile. Reviewed on: 19th August 2025
wally's avatar
wally

Fast and efficient response to queries.

5
Fast and efficient response to queries. Constant updates and easy to use app. Reviewed on: 19th August 2025
Kay C's avatar
Kay C

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