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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Professional helpful staff if you need to get in touch.

5
Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

A more affordable way to do car insurance.

5
A more affordable way to do car insurance. They deal with things properly if things go wrong. Reviewed on: 15th October 2025
Safiyyah's avatar
Safiyyah

The costumer service and communication are good, and...

4
The costumer service and communication are good, and the feature of paying for what we drive is very suitable for people on short commutes. Would recommend. Reviewed on: 15th October 2025
Mariana Lopes's avatar
Mariana Lopes

Fantastic - send me a text after each journey

5
It's much better for a low mileage user like me, you can budget accurately and get money back at the end. Reviewed on: 15th October 2025
Liz Carr's avatar
Liz Carr

I really like the communication and knowing what my...

5
I really like the communication and knowing what my mileage is all the time Reviewed on: 15th October 2025
Nikolopoulos 's avatar
Nikolopoulos

Perfect solution for flexible insurance cover based...

5
Perfect solution for flexible insurance cover based upon miles driven. Good coverage at competitive rates, backed by Churchill. Reviewed on: 14th October 2025
Andrew Aldridge's avatar
Andrew Aldridge

Very reasonable and easy to use.

5
Very reasonable and easy to use. The tracker is excellent Reviewed on: 14th October 2025
William H's avatar
William H

I have been with By Miles for 2 years, excellent ser...

5
I have been with By Miles for 2 years, excellent service. Reviewed on: 14th October 2025
Stephen Goode's avatar
Stephen Goode

Fair, helpful, great price.

5
Fair, helpful, great price. Can do anything on the app and it even tells me where my car is. Reviewed on: 14th October 2025
Anne's avatar
Anne

Very happy with my car insurance and good customer s...

5
Very happy with my car insurance and good customer service Reviewed on: 14th October 2025
Annette P's avatar
Annette P

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