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By Miles: Car Insurance reviews

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4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

Started off well

1
The first year the rate per mile was very reasonable at 2.7p. At renewal the rate went to 11.7. A completely exorbitant escalation. I refused to accept the new deal and took my business elsewhere Reviewed on: 23rd August 2023
Alan Morrison's avatar
Alan Morrison

Paying per mileage is a novel idea

5
I rate the concept of encouraging people to drive less for the environment, and this is a great incentive for that; your car insurance is cheaper the less you drive Reviewed on: 23rd August 2023
Natalie 's avatar
Natalie

Modern car insurance

5
I think this is how modern car insurance should work. It very easy to achieve nearly everything through the app including reaching out to customer service, renew and update insurance. It is great value for money if you do mid-low mileage and therefore, I have recommended this to my friends as well. Reviewed on: 22nd August 2023
Shehryar Azhar's avatar
Shehryar Azhar

Fabulous

5
Just so easy to use and very competitive price wise. Reviewed on: 22nd August 2023
Judy Wootton's avatar
Judy Wootton

Brilliant choice if you do small miles

5
If you do small miles this is a great company to try. A novel idea paying for insurance by the mile. Top rated company and can get referal bonus as well. Bonus tracker included as well. Easy to use app Reviewed on: 22nd August 2023
Ian McCallum's avatar
Ian McCallum

Great service, great price

5
Very happy with By Miles - this is my 3rd year with them as the price continues to be competitive. When I have contacted them - with a claim or with an issue I have had a quick and helpful response. Recommended Reviewed on: 22nd August 2023
Kate Myers's avatar
Kate Myers

Customer service is a stand out!

5
I have been with Bymiles for two years now. They have always been a stand out in regard to customer service. The online chat function is always available and your query is dealt with quickly. 10/10! Reviewed on: 22nd August 2023
Amy Brennan's avatar
Amy Brennan

Best innovative car insurance

5
Very cost effective car insurance for low mileage drivers. Simple tracker and easy monthly payments. Reviewed on: 22nd August 2023
Maggy Sainsbury's avatar
Maggy Sainsbury

Great company!

5
Kept renewing price same as last year! And I pay half upfront abc the rest pence per mile. Great concept especially in this credit crisis Reviewed on: 22nd August 2023
Deborah S's avatar
Deborah S

Amazing savings

5
Great new system like pay & go. Xlnt savings v gud Reviewed on: 15th August 2023
Omar Nawaz 's avatar
Omar Nawaz

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