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Bikmo: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.88 (531 reviews)

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4.81

Based on 531 reviews, last reviewed 17th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Super quick process, great coverage and easy on the... Super quick process, great coverage and easy on the pocket. The customer service team are bike experts which is reassuring. There are three levels of ... Read more Reviewed on: 17th July 2024

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

At Smart Money People, we collect Bikmo Cycle Insurance reviews from customers like you. If you're thinking of getting Bikmo Cycle Insurance check out our reviews, or if you're an existing Bikmo customer - please share your experiences with our community in order to help out others!

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Bikmo Cycle Insurance reviews (531)

Absolute scam artists!

Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the lock not being recognised by them, this was not straightforward in the Contract! Avoid these scam artists or your money will be gone , if your bike gets robbed they won't pay out !! Reviewed on: 17th December 2024

Disappointing

I needed to file a claim, and Bikmo took several weeks to start to process it, and then it send it to another company for further processing, which they say can take up to three days, but based on others experience, it can take a week or two. Apparently the other company often denies the claims, and therefore I am inclined to think that Bikmo is essentially a scam operation. Very disappointing. Reviewed on: 30th November 2024

Super quick process, great coverage and easy on the...

Super quick process, great coverage and easy on the pocket. The customer service team are bike experts which is reassuring. There are three levels of cover depending on how you ride plus there is a 25% discount on eBikes and 50% multi-bike discount. Reviewed on: 17th July 2024

Excellent customer service.

Excellent customer service. Very friendly staff. Claims quickly resolved. Reviewed on: 9th July 2024

Great bunch to talk bikes.

Great bunch to talk bikes. Super quick replacement of my broken fork. Reviewed on: 8th July 2024

AVOID - Can not be trusted

After having insurance with them for a couple of year, when my bike unfortunately got stolen they would not pay out because they were not willing to verify my lock. My lock was complaint with the policy, so unfortunately they mis-sold me the policy. If you want protection for your bike, so somewhere else. Avoid this company. Reviewed on: 2nd February 2024

Great piece of mind

Great piece of mind, simple to set up and great service Reviewed on: 14th October 2023

Keep yourself covered

Although I have never needed to make a claim I believe the cover offered by Bikmo provides peace of mind should the unexpected happen. If either your bike was stolen or indeed if you managed to collide with an expensive parked car then you have the security of knowing that you are covered by your insurance Reviewed on: 14th October 2023