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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Unbeatable on price!

4
Unbeatable on price and a much fairer pricing structure than other insurers. Reviewed on: 19th August 2025
Sue C's avatar
Sue C

Good value for money

5
I have been with By Miles for 3 years, and as someone who does very little mileage, they are perfect for my requirements. Reviewed on: 19th August 2025
Sue M's avatar
Sue M

I've had a change in how much I needed to travel for...

5
I've had a change in how much I needed to travel for work , and got in touch with customer services. I had excellent service and very helpful Reviewed on: 19th August 2025
Fern Bell's avatar
Fern Bell

Tracker so easy to install, App is good for keeping...

5
Tracker so easy to install, App is good for keeping track of mileage each journey Reviewed on: 19th August 2025
Margaret B's avatar
Margaret B

Very helpful when I had to explain car was off the r...

5
Very helpful when I had to explain car was off the road for repairs. Reviewed on: 19th August 2025
Kathleen C's avatar
Kathleen C

The App is really easy to use.

5
The App is really easy to use. Any contact made to an advisor is always quickly responded to and always responded with kindness Reviewed on: 19th August 2025
Stephanie 's avatar
Stephanie

Debt free, pay as you go, excellent

5
Debt free, pay as you go, excellent Reviewed on: 19th August 2025
James h's avatar
James h

So far good

5
So far no problems. Was a bit surprised that price per mile went up by 1/3 when purchased smaller engine car. Reviewed on: 19th August 2025
Elina's avatar
Elina

NOT UNNECESSARILY OVER INSURING !

5
Well, now that I am not using my car everyday as I used to, it is very reassuring to know that I am not over insuring it while it is not being used and to be charged purely for the number of miles that I travel! Reviewed on: 19th August 2025
Nigel M's avatar
Nigel M

car insurance

4
Easy to use site good value for money Reviewed on: 19th August 2025
Neville Cass's avatar
Neville Cass

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